Being the boss can be challenging. Higher paychecks come with more responsibility, more pressure, and often more time spent worrying about work. This increase in stress can lead to tension in the workplace. Studies have shown that a great or bad boss is the number-one factor that influences people’s performance at work. A great boss helps people thrive, while a bad one induces people to quit or do less-than-satisfactory work.
There are several keys to being a great boss:
- Share information
- Get people involved
- Listen to people’s concerns
- Take action to show you care
- Tell people what they’re doing right
- Focus on solutions, not problems
- Deal with mistakes in private
- Use mistakes to help people
These skills improve motivation, productivity, and the bottom line. They take negatives and turn them into positives.
The training video Would I Work for Me? further illustrates what it takes to be a great boss and inspire employees to bring their best performance to work. This video is set in an industrial environment and shows realistic situations that managers can encounter with their employees. The video profiles the career of Tom, from his time as a newly appointed supervisor to a time when he has become more experienced in management. As Tom’s evolution is shown, viewers learn from his mistakes as well as his triumphs.