The Pygmalion Effect, sometimes referred to as a “self-fulfilling prophecy”, occurs when the expectations we have for another (be they positive or negative) influence that person’s performance. The phenomenon has been studied and documented numerous times both in business and education.
The illuminating video The Pygmalion Effect uses a variety of vignettes and real-world case studies to show how teachers and managers unwittingly transmit expectations to employees and students. Time and time again, viewers see that high expectations lead to improved performance while low expectations lead to diminished performance.
The video program depicts specific verbal and nonverbal things we do to convey our expectations. Viewers–be they teachers, trainers or managers–are encouraged to set and communicate high expectations through climate, feedback, input and output.