Unlike lost keys or extra time, excuses are all too easy to find. As convenient as they may be, however, when we make excuses for a poor result or bad decision, we hurt our chances of doing better next time. Correcting mistakes requires that we be honest with ourselves and others about what went wrong.
The act of not making excuses, taking responsibility for our actions, and learning from mistakes is what accountability is all about. Accountability is a crucial competency for employees and leaders in organizations today.
Improving accountability throughout the organization has proven time and time again to be a key factor in achieving positive results. When organizational standards are high, and employees know they are going to be held accountable, they rise to the occasion. Most people do want to be seen as accountable, they just need instruction on what accountability means and how they can incorporate these behaviors into their day-to-day work life.
There are many misconceptions around the concept of accountability, so it benefits an organization to address any confusion and teach people solid skills in this area. The video, No Excuses, is one of many training programs that can help. The course gives leaders the tools they need to not only hold themselves to high standards, but also to influence their peers and the people they lead. It emphasizes the link between accountability and ethics.
Accountability only works when everyone on the team is onboard and willing to hold themselves and others accountable. To learn more about No Excuses and other proven video programs on workplace
accountability, go to www.crmlearning.com/accountability.