What could poor communication be costing your company? You would be surprised to find out (and most likely horrified). The cost associated with poor workplace communication is staggering. 70% of small- to mid-sized businesses claim that ineffective communication is their primary problem. Employee misunderstandings in large organizations are said to run $624 per employee per year (or $62.4 million per year for an organization with 100,000 employees). Yikes! In light of these scary stats, improving employee communication is a must-do for any organization.
The very effective video Communication Counts illustrates the 6 most common workplace communication errors and the negative impact each can have. For example, the video reveals that the simple mistake of ineffective listening/reading can easily lead to a misinterpreted message which in turn produces major mistakes and frustration. The video clearly explains how this and the other mistakes can be avoided.
It is easy to see why so many workplace blunders are a direct result of poor communication. Make sure these common errors are not occurring at your organization and that employees are empowered with proper communication skills training.