When You’re Out, Is Your Team Able to Function Without You?

The best leaders train and empower their team so others can step up and move projects ahead without hesitation in the leader’s absence. Here is a case study that can help leaders and managers think through the preparation, training and delegation necessary to be away from the office, using a very realistic scenario. (more…)

Staff Management,  ”My Fair Lady” and George Bernard Shaw (GBS) all share a common theme: the power of expectation. If it’s good enough for Lerner and Loewe and GBS, maybe you should consider it.

Expectation Defined

In 1929, most banks in the USA were solvent. But their customers believed that they weren’t. The customers expected to lose their deposits. They rushed to withdraw them. The banks couldn’t meet the sudden demand. They became insolvent. Expectation created action. As George Bernard Shaw said, “The difference between a lady and a flower girl is not how she behaves. It’s how she’s treated.” (more…)

How you perceive your employees impacts their willingness to help you succeed as a leader

There is an easier way and a harder way to get results as a leader. The easy way is where you have a team of people around you who want to help you achieve results, even in difficult circumstances. The hard way is to push and demand results from your team. Because they don’t want to see you succeed, they find a way of only doing the bare minimum to get you off their back.

So what makes employees want to help their boss succeed? Part of the answer lies in whether the boss treats them like people or like objects. (more…)