A common characteristic of all great leaders is their willingness to take risks. This takes courage. Just being a leader doesn’t give you courage, but courage can give you a position in leadership.

Why is courage an important quality to have as a leader?

When leaders inevitably come to a place where a tough decision is required, it is their personal courage that enables them to stand firm and get through difficult situations. Read the rest of this entry »

It is important to clearly understand that 80% of the time, behavior that is considered bullying is NOT illegal. But even though legal action cannot be taken, bullying is a very serious issue and still requires action from employees who witness it or are victims.  If you are not clear where the line is between harassment and bullying, speaking up isn’t easy. Knowing where that line is begins by reviewing this handout. Read the rest of this entry »

All managers want to do a good job for their teams and their organization. They want to feel like they are making a difference and have the sense that others respect the contribution they are making. It’s no different for the people who report to them.

At its core, human motivation revolves around two important factors:
1. How people feel about themselves.
2. How they see others as feeling about them.
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