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Your Words Matter

Navigating the Hazards of Social Media, Texts, Emails and more

Social Media - Text Messages - Emails. It’s never been easier to communicate. And it’s never been more potentially hazardous. Now there is a video that can help every employee understand and navigate these hazards -- so they don't make mistakes and jeopardize their standing with the receiver and others.

  • Shows employees the importance of proper electronic communication
  • Guides users through checking before sending
  • Protects the organization by educating employees

This product does not have:
  • Sample Training Guide
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Your Words Matter

Run time: 11 Minutes

The Your Words Matter training program will help increase awareness of the importance of written communication that is sent electronically. Through dramatic vignettes, we explore some of the things that can go wrong and provide some practical advice for avoiding these pitfalls.

Every member of your team will learn basic guidelines for avoiding common mistakes and for communicating in a clear and effective manner -- whether it be through company or personal email, tweeting, instant messaging, or other forms of social media.

Learning Points for Electronic Communication:
  • Your Messages Matter! - Think before you hit “reply all.” Watch out for autofill. Be careful in your communication.
  • Your Tone Matters! - People may misinterpret the tone of your communication. Learn how to avoid these pitfalls.
  • Your Privacy Matters! - Social media is not private. Learn lessons for handling social media.
  • Your Reputation Matters! - What you say electronically can affect you and your business. Learn how to manage your communications effectively.

An Enterprise Media Title


  • DVD
  • CD-ROM with Leader's Guide and reproducible Participant Quiz


Be the first to comment on this program: feedback@crmlearning.com

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For Federal Government customers:

CRM Learning is a division of Media Partners Corporation and all government orders are invoiced by Media Partners.

Media Partners is registered with SAM.
Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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