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You are here: Home  >  Communication Skills

Your Words Matter

Navigating the Hazards of Social Media, Texts, Emails and more

Social Media - Text Messages - Emails. It’s never been easier to communicate. And it’s never been more potentially hazardous. Now there is a video that can help every employee understand and navigate these hazards -- so they don't make mistakes and jeopardize their standing with the receiver and others.

Benefits:
  • Shows employees the importance of proper electronic communication
  • Guides users through checking before sending
  • Protects the organization by educating employees

This product does not have:
  • Sample Training Guide
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Your Words Matter

Run time: 11 Minutes

The Your Words Matter training program will help increase awareness of the importance of written communication that is sent electronically. Through dramatic vignettes, we explore some of the things that can go wrong and provide some practical advice for avoiding these pitfalls.

Every member of your team will learn basic guidelines for avoiding common mistakes and for communicating in a clear and effective manner -- whether it be through company or personal email, tweeting, instant messaging, or other forms of social media.

Learning Points for Electronic Communication:
  • Your Messages Matter! - Think before you hit “reply all.” Watch out for autofill. Be careful in your communication.
  • Your Tone Matters! - People may misinterpret the tone of your communication. Learn how to avoid these pitfalls.
  • Your Privacy Matters! - Social media is not private. Learn lessons for handling social media.
  • Your Reputation Matters! - What you say electronically can affect you and your business. Learn how to manage your communications effectively.


An Enterprise Media Title

Contents

  • DVD
  • CD-ROM with Leader's Guide and reproducible Participant Quiz

Related Items

To order, please call: 1-800-421-0833


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Whether it is a limited-time sale or Industry/Quantity discount - we will apply the best price to your order.

Education Discount:
Your organization must be a K-12 educational institution, school district, or an accredited College or University. Education Departments in corporations, healthcare, or government do not qualify.

Government Discount:
Your organization must be a city, county, state, or federal government agency. Government contractors do not qualify for government discounts. GSA discount available to eligible federal agencies.

Non-Profit Discount:
Occasionally we can offer discounts to 501(c)3 non-profit organizations. Proof of 501(c)3 status may be required.

NOTE: We do not offer any discounts on rentals. Some discounts may vary, depending on the video program. If we are running a promotion or sale, either your industry discount, a quantity discount, or the sale discount will apply - whichever gives you the best price.

Please call us to receive any of these discounts: 800-421-0833. Or, we will apply any discount when we process your online order.

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CRM Learning is a division of Media Partners Corporation and all government orders are invoiced by Media Partners.

Media Partners is registered with SAM.
Cage Code: 3Q5F1, Status: Active, Expiration 01/31/2020

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