Your Words Matter
Run time: 11 Minutes
The Your Words Matter
training program will help increase awareness of the importance of written communication that is sent electronically. Through dramatic vignettes, we explore some of the things that can go wrong and provide some practical advice for avoiding these pitfalls.
Every member of your team will learn basic guidelines for avoiding common mistakes and for communicating in a clear and effective manner -- whether it be through company or personal email, tweeting, instant messaging, or other forms of social media.
Learning Points for Electronic Communication:
- Your Messages Matter! - Think before you hit “reply all.” Watch out for autofill. Be careful in your communication.
- Your Tone Matters! - People may misinterpret the tone of your communication. Learn how to avoid these pitfalls.
- Your Privacy Matters! - Social media is not private. Learn lessons for handling social media.
- Your Reputation Matters! - What you say electronically can affect you and your business. Learn how to manage your communications effectively.
An Enterprise Media Title
Be the first to comment on this program: firstname.lastname@example.org