Diversity
Help your employees look beyond differences and see the value in every person's unique background and abilities
Now through June 2012: Industry-specific specials apply on CRM Learning video programs. Call us for details at 1-800-421-0833; or, place your order online and, if it qualifies for a special, we'll adjust your order when we process it and let you know.
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Mauritius is an island with five distinct societies, four major religions, and nine spoken languages, yet it is a model of cohesiveness. This video reveals how this has been achieved and how people can apply the same principles in the workplace.
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If we shrank the population of the world to just 100 people, with all the ratios of diversity being the same, how would it look? In just three minutes, this eye-opening program leaves viewers with an entirely different view of the world and of the need for both tolerance and understanding.
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This four-minute video is more of a meeting anchor than a meeting opener. It beautifully illustrates the potential of the universal human traits of kindness, generosity, and respect in the workplace. And it reveals the one thing that unites all people on earth.
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Excerpted from the full-length Inclusion Insights program, Dr. Steve Robbins presents a lively discussion on mental models and focuses on key points including: being more mindful and less mindless, asking "what if?" more often, and reminding ourselves that diversity equals strength.
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In diverse work environments there is a chance of disappointments and misunderstandings. This dramatization demonstrates how dialogue can be used to open communication, uncover hidden assumptions and break down stereotypes.
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Valuing and appreciating diversity in the workplace is not just smart in today's business climate, it's necessary for survival. In this video, viewers learn how to confront their biases and change their paradigms to include trust, openness, and effective communication.
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In this dynamic presentation, Dr. Steve Robbins introduces a Creativity and Innovation approach to diversity & inclusion that helps people examine preconceptions and seek out different perspectives, new ideas, knowledge and experiences. See how N.I.C.E. people fall into “Unintentional Intolerance” and what they can do about it.
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Taking calls from customers with cultural or language barriers doesn't have to be difficult. This program shows CSR's how-- when communication is approached in the right way--exchanges with diverse customers can be painless and pleasant.
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