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Verbal Communication:

The Power of Words

Anyone who interacts with others can benefit from being more precise in their day-to-day communication. This program explores the importance of language in our worklives and provides strategies for making sure communication is clear and direct so that listeners receive information accurately.

  • Shows how to be an effective communicator
  • Improves overall performance
  • Reduces miscommunications
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

This product does not have:
  • Sample Training Guide

Verbal Communication: The Power of Words

CRM Produced

Run time: 22 Minutes

Poor communication can create chaos in the workplace. That point is clearly illustrated in this award-winning program which introduces viewers to the five critical elements of successful verbal communication.

Participants will learn to:
  • be a responsible speaker.
  • choose clear language.
  • choose the right environment.
  • be a receptive listener.
  • practice feedback.

The video and accompanying training exercises teach participants how to apply each of these communication elements on the job every day.


  • DVD
  • Leader's Guide PDF
  • (Support materials will be emailed to buyers)


Praise for Verbal Communication:

"While primarily intended as a communications program, I also see applications in leadership, empowerment, total quality, management, team-building and customer service. The program is appropriate for leadership training because a leader can use words to either motivate or de-motivate -- and it's important to choose them wisely. The content is also relevant for empowerment in that it is difficult for people to feel prepared to achieve the results that are expected of them if they are not clear about what the results should be -- and the time frame in which they are expected."
-Bob Pike
-The Bob Pike Group

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For Federal Government customers:

CRM Learning is a division of Media Partners Corporation and all government orders are invoiced by Media Partners.

Media Partners is registered with SAM.
Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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