Thomas-Kilmann Conflict Mode Instrument (pack of 10)
Run time: 16 pages
The Thomas-Kilmann Conflict Mode Instrument
(TKI) is the number-one best-selling instrument for conflict resolution. This easy-to-use, self-scoring exercise is fast and powerful. Participants select responses from 30 statement pairs to discover which of five conflict handling styles is their preferred "mode". Interpretation and feedback materials help clients learn about the most appropriate uses for each mode and how to increase their comfort level with their less-used modes.
Used in conjunction with CRM's Dealing With Conflict
video, or as a stand-alone tool, the TKI provides a fun, practical approach to teaching conflict resolution. Its simple-to-use format and easy-to-understand content have made it the centerpiece of training programs over a wide variety of applications.
- Shows one how to use different conflict-handling styles during disagreements between co-workers, communication breakdowns, and power struggles
- Provides a pragmatic approach to conflict resolution
- Helps to initiate safe and productive dialogue about conflict resolution
- Demonstrates how honest differences of opinion on substantive issues can set the stage for a larger, more comprehensive solution than originally imagined
A Consulting Psychologist Press Title
Pack of 10 Instruments
Single copies of this instrument may also be purchased. Contact your CRM Learning Sales Consultant
at 1-800-421-0833 to place your order for anything less than the 10 pack.
The Thomas-Kilmann Conflict Mode Instrument is making a difference:
"This instrument is an excellent tool for enabling participants to discover how one size does not fit all in resolving conflict. They can easily see how their preferred conflict style may or may not be the best choice for a particular situation, and how they should learn to become adept at choosing and using the right style for the most positive outcome."
-Beverly Y. Langford, Ph.D.
-LMA Communication, Inc.
"The Thomas-Kilmann Conflict Mode Instrument is an essential element of the training and work I do with clients. This straightforward assessment provides valuable information about how individuals approach conflict and provides a springboard for making the behavioral changes required for enhanced success."
A satisfied customer on the Dealing With Conflict video program:
"The video easily identifies the 5 conflict styles...it is a great lead-in to identification of personal styles and when one is better to use that another. Know thyself is the starting point. From there we move to adapting to others and issue resolution."
-Cobb County Government, GA