The Guest, 2nd Edition
Run time: 15 Minutes
Treat your customer like you would
a Guest in your home.
That's the message behind this hilarious update of a classic bestseller. We all know how to take care of a guest in our home: we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It's that simple and that important.
This training comedy will forever change the way your employees view their customers, their guests, by reminding them that everything they need to learn about delivering great customer service, they already know -- whether "the customer" is external or an internal co-worker.
It's as simple as…
- Welcoming Them
- Using Their Name
- Taking Care of Their Needs
- Thanking Them
- Inviting Them Back
A Media Partners Title
Related Items
To order, please call: 1-800-421-0833
The Guest, 2nd Edition Reminder Card $0.50
The Guest, 2nd Edition Resource CD-ROM for Facilitators $9.95
180 Ways to Walk the Customer Service Talk, Softcover Book $10.95
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