Manufacturing
Interpersonal problems on the plant floor? Here are programs that contain powerful manufacturing scenes and proven solutions.
Now through June 2012: Industry-specific specials apply on CRM Learning video programs. Call us for details at 1-800-421-0833; or, place your order online and, if it qualifies for a special, we'll adjust your order when we process it and let you know.
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Each member of a team is important to the team's effectiveness. This video focuses on four types of team players and illustrates how groups can build on the strengths of each personality to reach team goals. A special opening and closing apply the principles to workers in a manufacturing environment.
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This versatile workshop documents a $65 million turnaround achieved by Snapper Lawn Mowers executives and workers. See how they fixed a major manufacturing defect by cultivating a climate of “us vs the problem” rather than “department vs department.”
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Bad attitudes in the workplace can spread like a virus and infect everyone on the plant floor. Help employees learn to spot unproductive attitudes in themselves and others, and counteract them with positive behavior.
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Front-line shift managers will learn that even difficult employees perform better with positive feedback and occasional constructive criticism in this classic with Dennis Franz.
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Whether it's the shop floor or the office, keeping calm when conflicts arise can be difficult. Teach your front line how to clarify the issue and prepare what they're going to say, as well as listening actively to the other person and coming up with a workable solution.
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