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Bestsellers

CRM Learning has been a leading producer and provider of video-based training for over 40 years. We limit the products we publish and distribute to those that effectively increase awareness and build skills. The titles in this section are at the top of our bestsellers list. If you've never seen them, be sure to take a look!

Many of these programs are available on CRM Learning's Spring Sale. See Sale Details & Eligible Titles

All Bestsellers

The Abilene Paradox

CRM's all-time bestseller! A family's futile road trip, along with other hilarious examples, show the negative impact of "going along to get along".

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It's a Dog's World

When man and dog are injured, it's the dog (Max) who gets the better treatment. Funny and unforgettable, this is our #1 healthcare training video.

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FiSH!

Fun and inspiring training, this video stars employees of Pike's Place Fish Market who bring high energy and a positive attitude to work every day.

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More Than a Gut Feeling IV

Revised and updated, this classic on behavioral interviewing techniques shows how to ask the right questions and uncover predictors of job performance.

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Ethics 4 Everyone

Explains why ethics is key to organizational and individual success while featuring an ethical action test, tips for ethical dilemmas, and more.

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Practical Coach 2

A new version of the popular coaching program. Coaching is about encouraging & challenging the team by letting them know that what they do matters to you.

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Accountability That Works!

You can't find a more practical and effective training video than this. It helps individuals and teams get more accomplished correctly and on time.

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Groupthink

A powerful reenactment of events surrounding the launch of Space Shuttle Challenger helps viewers see how "groupthink" can lead to costly decisions.

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Respectful Workplace: It Starts With You

Everyone wants a positive, supportive, inclusive environment. This video models the day-to-day behaviors that help build this type of workplace.

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Positive Discipline

Most managers dread addressing performance issues with subordinates. This video's 5 steps lets them solve tough problems in a win-win manner.

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Harassment Hurts: It's Personal

Personalized stories and legal definitions reveal the nuances of sexual harassment and harassment based on age, race, sexual orientation, etc.

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Everest

This inspiring video profiles blind mountain climber Erik Weihenmayer and the dedicated team that helped him reach the summit of Mt. Everest.

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Tell Me a Story

Provides tips on storytelling while featuring real-world leaders who use stories to make communication engaging, relatable and memorable.

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What To Do When Conflict Happens

This program introduces the practical and easy-to-use C.A.L.M. model of resolving conflicts. Vignettes are set in a variety of industries.

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Working With You Is Killing Me

A problem co-worker truly can make life miserable. This video shows how to address disruptive behavior, set boundaries and get the results you want.

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The Sid Story

This classic video, starring Dennis Franz, shows supervisors that even difficult employees perform better when the right kind of feedback is provided.

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Gateways to Inclusion

Dr. Sondra Thiederman teaches skills that turn moments of diversity-tension into " gateways" for increased understanding and improved relationships.

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Dealing With Conflict

Based on the popular Thomas-Kilmann Conflict model, this best-selling video enables people in conflict to find the best solution for the situation.

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In This Together

Focuses on the impact of discrimination and harassment, and how perceptions become reality. Viewers learn to make choices that ensure mutual respect.

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Please Respect My Generation!

This overview of the 5 different generations present in today's workplace, gives viewers a foundation for increased understanding and tolerance.

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Patient Diversity

Ensures that healthcare workers are able to provide respectful care to patients from various ethnic, cultural or religious backgrounds.

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A Leader's Guide to Delegating

Just what the reluctant delegator needs: A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.

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Consciously Overcoming Unconscious Bias

A conversational, easy-to-use program that shows how unconscious bias, micro-inequities, and micro-affirmations overlap in the workplace.

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Emotional Intelligence

A great overview of EI. Through real-world examples, viewers see how emotions impact performance, relationships and success at work and in life.

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The Pygmalion Effect

There's no better way to show managers the impact they can have on another person, than by showing this video. Teach them to be positive pygmalions!

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Accountability Toolkit

38 short video clips in 9 areas of personal responsibility and accountability. Perfect for use in training sessions or to perk up a presentation.

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Accountability Toolkit, Government

Designed for government training, these 35 video clips show what it looks like when people hold themselves and one other accountable for results.

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Communication Toolkit

52 quality video clips you can use for training on verbal and nonverbal communication, listening, difficult conversations, presentation skills and more.

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Customer Service Toolkit

72 unique video clips for training on various aspects of customer service, including attitude, communication, problem solving and supervision.

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Healthcare Toolkit, Volumes 1 and 2

This collection of healthcare-specific video clips provides you with quality resources you can use to enhance organizational training in key areas

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Start Right Stay Right Workshop

Dozens of video clips with accompanying facilitation materials that let you provide thorough orientation training covering key "success behaviors".

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Supervisor Toolkit

A library of 90 unique clips depicting a variety of situations in 8 supervisory categories. Can be used to enhance presentations or create courses.

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Subtopics

  • Accountability (2)
  • Communication (10)
  • Customer Service (2)
  • Diversity (4)
  • Ethics (2)
  • Harassment (2)
  • Healthcare Specific (2)
  • Leadership (6)
  • Management/Supervision (7)
  • Personal Development (7)
  • Team Building (7)
  • Toolkits (7)

Team Building

Everest

This inspiring video profiles blind mountain climber Erik Weihenmayer and the dedicated team that helped him reach the summit of Mt. Everest.

More Info >>

FiSH!

Fun and inspiring training, this video stars employees of Pike's Place Fish Market who bring high energy and a positive attitude to work every day.

More Info >>

Groupthink

A powerful reenactment of events surrounding the launch of Space Shuttle Challenger helps viewers see how "groupthink" can lead to costly decisions.

More Info >>

Accountability That Works!

You can't find a more practical and effective training video than this. It helps individuals and teams get more accomplished correctly and on time.

More Info >>

Respectful Workplace: It Starts With You

Everyone wants a positive, supportive, inclusive environment. This video models the day-to-day behaviors that help build this type of workplace.

More Info >>

Practical Coach 2

A new version of the popular coaching program. Coaching is about encouraging & challenging the team by letting them know that what they do matters to you.

More Info >>

Please Respect My Generation!

This overview of the 5 different generations present in today's workplace, gives viewers a foundation for increased understanding and tolerance.

More Info >>

Because Bestsellers is a broad training category, we’ve provided the subtopic links above to help you fine tune your search. If you would like additional assistance finding a particular title, or a program that meets specific requirements, please give us a call. You can also send your request via email to sales@crmlearning.com --this email account is monitored from 6am to 5pm PT, Monday through Friday. We know your time is limited and we're happy to help you quickly locate the program(s) best suited to your needs.

 

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