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Spanish Titles

The following titles are available from CRM Learning in Spanish. To purchase the Spanish version, click on SPANISH under OTHER OPTIONS once you get to the title's webpage. If you don't see a title you're looking for, contact us to research availability. Please Note: Spanish versions are not always kept in stock; they are a "Special Order" and can take 3-5 days to ship.

All Programs Available in Spanish

Ethics 4 Everyone icon Ethics 4 Everyone WAYMISH icon WAYMISH Preventing Workplace Bullying Can We Count on You? Tell Me a Story Groupthink icon Groupthink Peacock in the Land of Penguins icon A Peacock in the Land of Penguins Pigeonholed in The Land of Penguins icon Pigeonholed in The Land of Penguins Remember Me icon Remember Me Cliff's Customer Service Adventure icon Cliff's Customer Service Adventure Fun is Good! icon Fun is Good! Give 'Em the Pickle icon Give 'Em the Pickle Customer Service Toolkit icon Customer Service Toolkit Make It Matter Customer Service: Make It Easy! Customer Service Gone Viral Accountability That Works! icon Accountability That Works! Attitude Virus: Curing Negativity in the Workplace icon Attitude Virus We're on the Same Team, Remember? icon We're on the Same Team, Remember? Teamwork in Crisis: The Miracle of Flight 232 icon Teamwork in Crisis: Miracle of Flight 232 Positive Discipline icon Positive Discipline Pygmalion Effect: Managing the Power of Expectations icon The Pygmalion Effect The Clarity Imperative icon The Clarity Imperative Leaders of Character: Leadership-The West Point Way icon Leaders of Character - West Point Way 5 Questions Every Leader Must Ask icon 5 Questions Every Leader Must Ask A Leader's Guide to Delegating icon A Leader's Guide to Delegating Emotional Intelligence icon Emotional Intelligence What To Do When Conflict Happens icon What To Do When Conflict Happens Dealing With Conflict icon Dealing With Conflict Speaking Effectively to One or One-Thousand icon Speaking Effectively to 1 or 1000 Power of Listening icon Power of Listening Leadership and the New Science icon Leadership and the New Science Time: The Next Dimension of Quality icon Time: The Next Dimension of Quality Meeting Robbers icon Meeting Robbers Race Without a Finish Line icon Race Without a Finish Line Power of Words, Meeting Opener icon Power of Words, Meeting Opener Jump! Meeting Opener icon Jump! Meeting Opener FiSH! icon FiSH! FiSH! Sticks icon FiSH! Sticks Practical Coach 2 We're In The Band So HELP Me - Employee Edition icon So HELP Me - Employee Edition So HELP Me - Supervisor Edition icon So HELP Me - Supervisor Edition So HELP Me - Employee and Supervisor Set icon So HELP Me - Employee and Supervisor Set Johnny the Bagger Respectful Workplace: It Starts With You Respectful Communicator: The Part You Play Let's Talk... Harassment, Bullying & Respect Series Let's Talk... Bullying & Abusive Conduct Sexual Harassment in the Workplace: It's Not Enough to Know Better, Employee Ver icon Sexual Harassment in Workplace - Employee Sexual Harassment in the Workplace: It's Not Enough to Know Better, Manager Vers icon Sexual Harassment in Workplace - Manager It's About Respect: Recognizing Harassment in a Diverse Workplace icon It's About Respect Let's Talk... Harassment - It Happens! Let's Get Honest / He Said She Said icon Let's Get Honest / He Said She Said As Simple as Respect icon As Simple as Respect Let's Talk... Respect - It Matters Right Side of the Line It's Up To You: Stopping Sexual Harassment, for Employees icon It's Up to You - Employee Patterns: Preventing Sexual Harassment icon Patterns: Preventing Sexual Harassment Patterns: Responding to Sexual Harassment icon Patterns: Respond to Sexual Harassment Patterns: Rights and Responsibilities icon Patterns: Rights and Responsibilities Diversity: Face to Face icon Diversity: Face to Face Consciously Overcoming Unconscious Bias Diversity: Food for Thought icon Diversity: Food for Thought Drop by Drop icon Drop by Drop M.E.E.T. Breaking New Ground M.E.E.T. On Common Ground Village of 100 icon Village of 100 4th Edition Please Respect My Generation! Generations: M.E.E.T. for Respect Be S.A.F.E. (not sorry) Celebrate What's Right With the World icon Celebrate What's Right With the World Everyday Creativity icon Everyday Creativity How Do You Put a Giraffe Into a Refrigerator? icon How Do You Put a Giraffe into a Refrigerator? Talk Isn't Cheap icon Talk Isn't Cheap Everybody Wins Chilean Mine Rescue The Five Dysfunctions of a Team Workteams and the Wizard of Oz icon Workteams and the Wizard of Oz New Business of Paradigms, 2nd Edition Leadership Pickles icon Leadership Pickles Leadership Feedback Would I Follow Me? icon Would I Follow Me? Would I Inspire Me? icon Would I Inspire Me? Would I Work For Me? icon Would I Work For Me? Managing Me icon Managing Me Leadership: What's Trust Got to Do With It?, 2nd Edition icon Leadership: What's Trust Got To Do With It? Whale Done!, Complete 2-part Program icon Whale Done!, Complete 2-part Program We Need to M.E.E.T. L.E.A.D. With Integrity A.C.T. With Integrity Abilene Paradox icon The Abilene Paradox And When You Fall... icon And When You Fall...

Ethics 4 Everyone

Explains why ethics is key to organizational and individual success while featuring an ethical action test, tips for ethical dilemmas, and more.

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WAYMISH

Customers driven away by rude service or bad policy think “Why Are You Making It So Hard for me to give you my money?” This video prevents WAYMISHes!

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Preventing Workplace Bullying

Bullying in the workplace is four times more prevalent than illegal harassment. This program depicts bullying behavior and how to address it.

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Can We Count on You?

Need employees the organization can truly depend on? The 10 workplace behaviors taught in this video will help you get there. Great for orientation!

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Tell Me a Story

Provides tips on storytelling while featuring real-world leaders who use stories to make communication engaging, relatable and memorable.

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Groupthink

A powerful reenactment of events surrounding the launch of Space Shuttle Challenger helps viewers see how "groupthink" can lead to costly decisions.

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A Peacock in the Land of Penguins

Through an animated fable, this best-selling program shows how organizations benefit when they embrace diversity and inclusion.

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Pigeonholed in The Land of Penguins

This animated video shows how we "pigeon-hole" others when we stereotype and overlook their true abilities, talents and personalities.

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Remember Me

One of the best of all time, this customer service video shows that customers who are treated badly don't always complain but they do get even.

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Cliff's Customer Service Adventure

A 20-something in search of excellent customer service , Cliff gives viewers lots of laughs while providing tips on how to meet customer needs.

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Fun is Good!

Minor league baseball's Saint Paul Saints show how an organization can use fun to inspire employees, improve morale and build customer satisfaction

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Give 'Em the Pickle

With wit and wisdom, restaurateur Bob Farrell explains what makes good customers leave, while giving insights into how easy it is to please your customers.

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Customer Service Toolkit

72 unique video clips for training on various aspects of customer service, including attitude, communication, problem solving and supervision.

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Make It Matter

Regardless of how long you've been in the organization, you will not be seen as "essential" unless you proactively make it happen. Here are 3 things you can do.

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Customer Service: Make It Easy!

This will help your CSRs deliver the service your customers expect as it reinforces 4 essential customer service concepts: Acknowledge, Observe, Listen and Act.

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Customer Service Gone Viral

Teaches 6 customer service skills that can keep organizations from getting negative and embarrassing online reviews. A funny video on a serious topic.

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Accountability That Works!

You can't find a more practical and effective training video than this. It helps individuals and teams get more accomplished correctly and on time.

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Attitude Virus

Bad attitudes can spread like a virus , infecting everyone in the organization. Teach employees how to overcome negativity in themselves and others.

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We're on the Same Team, Remember?

Dramatically illustrates how poor communication, a lack of accountability and thoughtlessness towards customers ultimately lead to lost business.

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Teamwork in Crisis: Miracle of Flight 232

Teamwork saved many lives when United Flight 232 went down. This riveting story will inspire your organization's teams to use the same 5 techniques.

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Positive Discipline

Most managers dread addressing performance issues with subordinates. This video's 5 steps lets them solve tough problems in a win-win manner.

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The Pygmalion Effect

There's no better way to show managers the impact they can have on another person, than by showing this video. Teach them to be positive pygmalions!

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The Clarity Imperative

Shows that teams and organizations are more apt to succeed when everyone is clear on: "What we do, Who we are, Direction in which we're headed".

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Leaders of Character - West Point Way

Shows how West Point teaches cadets to lead with honor and character. Then visits West Point grads at work in the public and private sectors.

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5 Questions Every Leader Must Ask

Leaders don't need to have all the answers, they just have to ask the right people the right questions. This video's 5-step process teaches how.

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A Leader's Guide to Delegating

Just what the reluctant delegator needs: A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.

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Emotional Intelligence

A great overview of EI. Through real-world examples, viewers see how emotions impact performance, relationships and success at work and in life.

More Info >>

What To Do When Conflict Happens

This program introduces the practical and easy-to-use C.A.L.M. model of resolving conflicts. Vignettes are set in a variety of industries.

More Info >>

Dealing With Conflict

Based on the popular Thomas-Kilmann Conflict model, this best-selling video enables people in conflict to find the best solution for the situation.

More Info >>

Speaking Effectively to 1 or 1000

Providing help for those who dread public speaking, this humorous program reveals the 4 components of speaking successfully to groups of any size.

More Info >>

Power of Listening

Effective listeners receive information more accurately and experience less interpersonal conflict. This video delivers key insights on the topic.

More Info >>

Leadership and the New Science

This insightful program highlights the work of Dr. Margaret Wheatley and explains "new science" strategies that can help organizations remain resilient.

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Time: The Next Dimension of Quality

In most work processes, only 25% of the time is spent on things that have value to the customer. See how to remove non-value-added steps.

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Meeting Robbers

This amusing video identifies the seven most common culprits who rob time in meetings and provides tips on how to handle them.

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Race Without a Finish Line

Prosperous companies typically don't settle for "good enough". This animated meeting opener reminds organizations to strive for continuous improvement.

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Power of Words, Meeting Opener

A top-selling meeting opener, this short video gets right to the heart of communication that works, inspiring people to choose their words carefully.

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Jump! Meeting Opener

This short video uses a sky diving analogy to help viewers see change as an exciting opportunity for growth.

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FiSH!

Fun and inspiring training, this video stars employees of Pike's Place Fish Market who bring high energy and a positive attitude to work every day.

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FiSH! Sticks

Teaches how to create a workplace where employees fully commit to the organization's vision and live it each and every day.

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Practical Coach 2

A new version of the popular coaching program. Coaching is about encouraging & challenging the team by letting them know that what they do matters to you.

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We're In The Band

An up-and-coming rock band, with a devoted and growing customer base, provides memorable lessons on how to build customer loyalty.

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So HELP Me - Employee Edition

What customers want most is help. This video depicts realistic customer-service problems, and how they are solved.

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So HELP Me - Supervisor Edition

Proves that a supervisor's actions have as much to do with customer satisfaction as the attitude and behavior of the frontline service provider.

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So HELP Me - Employee and Supervisor Set

The two videos contained in this set ensure that service providers know how to solve customer problems and that supervisors set the right example.

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Johnny the Bagger

This moving story motivates employees to take personal responsibility for creating a positive, memorable experience for internal and external customers.

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Respectful Workplace: It Starts With You

Everyone wants a positive, supportive, inclusive environment. This video models the day-to-day behaviors that help build this type of workplace.

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Respectful Communicator: The Part You Play

Teaches people to confirm their understanding, care about the way they come across, communicate with decency and value the input of others.

More Info >>

Let's Talk... Harassment, Bullying & Respect Series

This 3-part set addresses all forms of harassment including bullying and respect in the workplace. Together they form a compliance bundle for mandated training.

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Let's Talk... Bullying & Abusive Conduct

A concise but comprehensive stand-alone program that is part of the Let’s Talk… Series on forms of bullying and abusive conduct.

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Sexual Harassment in Workplace - Employee

Allows you to clearly define sexual harassment to your employees, and empower them to act when they recognize inappropriate behavior.

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Sexual Harassment in Workplace - Manager

Provides the education, guidance and authority to help managers prevent, recognize and report sexual harassment incidents.

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It's About Respect

Through personal revelation and discussion, 4 employees expand their understanding of harassment and agree on ways to prevent it in their workplace.

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Let's Talk... Harassment - It Happens!

A concise but comprehensive stand-alone program that is part of the Let’s Talk… Series on forms of workplace harassment.

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Let's Get Honest / He Said She Said

Takes the pain out of harassment training! Let's Get Honest gives a memorable overview and He Said She Said provides compelling discussion segments.

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As Simple as Respect

Vignettes in a variety of work settings demonstrate 8 common-sense guidelines for identifying and preventing disrespectful behavior.

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Let's Talk... Respect - It Matters

A concise but comprehensive stand-alone program on workplace respect and professionalism that is part of the Let’s Talk… Series.

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Right Side of the Line

Helps promote a respectful and harassment-free workplace by ensuring all employees understand the boundaries of acceptable and legal behavior.

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It's Up to You - Employee

Clear, concise, and thorough, this video teaches employees what sexual harassment is and how to recognize and stop it in their workplace.

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Patterns: Preventing Sexual Harassment

Helps people recognize the reasons behind different types of harassment while showing the best way to stop these behaviors.

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Patterns: Respond to Sexual Harassment

Illustrates proper managerial response to harassment incidents, so that situations are handled properly and liabilities are minimized.

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Patterns: Rights and Responsibilities

Describes how sexual harassment can damage individuals and the organization, while also discussing employee rights and responsibilities in this area.

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Diversity: Face to Face

4 aspects of diversity - stereotypes, similarities, unity and benefits - presented through stories of characters who live and work in a diverse world.

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Consciously Overcoming Unconscious Bias

A conversational, easy-to-use program that shows how unconscious bias, micro-inequities, and micro-affirmations overlap in the workplace.

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Diversity: Food for Thought

For organizations to succeed, they must truly value diversity. Here, viewers learn to confront biases and change their paradigms.

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Drop by Drop

Helps maintain a respectful workplace by revealing "micro-inequities"--subtle discriminations and tiny injustices that can occur in organizations.

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M.E.E.T. Breaking New Ground

On managing dynamics and creating a respectful workplace by focusing on the respect & inclusion component of diversity – from the employee’s perspective.

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M.E.E.T. On Common Ground

Examines the "respect" component of diversity from the employee's perspective, depicting skills that build a respectful, inclusive culture.

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Village of 100 4th Edition

Open peoples' eyes to the world around them with this diversity meeting opener. Fascinating statistics lead to profound insights and discussion.

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Please Respect My Generation!

This overview of the 5 different generations present in today's workplace, gives viewers a foundation for increased understanding and tolerance.

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Generations: M.E.E.T. for Respect

Compelling depiction of the most common generational issues in the workplace and how to get past them. Bonus manager-specific vignettes are provided

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Be S.A.F.E. (not sorry)

This practical program on workplace violence provides tools employees can use to spot threats to themselves, their coworkers and the organization

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Celebrate What's Right With the World

National Geographic photographer Dewitt Jones helps viewers see the world in a way that reveals endless possibilities for themselves and the organization.

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Everyday Creativity

Unforgettable imagery and compelling narration from National Geographic photographer Dewitt Jones reveal simple ways to find creative solutions.

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How Do You Put a Giraffe into a Refrigerator?

Using fun riddles and entertaining animation, this meeting opener will supercharge everyone's brain before the business of brainstorming begins.

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Talk Isn't Cheap

Gives 4 practical techniques for improving workplace communication by illustrating the costs associated with careless communication.

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Everybody Wins

Unresolved conflict leads to lower productivity. This program helps employees take the initiative to face conflict and find win/win solutions.

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Chilean Mine Rescue

A documentary profiling the commitment, tenacity and resourcefulness of the rescue team that worked tirelessly to free trapped Chilean Miners .

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The Five Dysfunctions of a Team

Author Patrick Lencioni explains why teams become dysfunctional while showing teams how to improve working relationships and get the job done well.

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Workteams and the Wizard of Oz

Using footage from The Wizard of Oz, this video positions Dorothy as a highly effective team leader who inspires a diverse team to reach a goal.

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New Business of Paradigms, 2nd Edition

Joel Barker's best-selling program has been re-formatted with additional bonus stories to show how new paradigms can change the organization.

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Leadership Pickles

Good leaders serve the people who serve the customer. This video reveals the things employees need most so their leaders can provide them.

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Leadership Feedback

This entertaining and thought-provoking program shows how managers need the kind of honest feedback leaders should hear…but don’t often do.

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Would I Follow Me?

Helps those in leadership positions (who are typically unaware of how people really see them) spot things they may want to start (or stop) doing.

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Would I Inspire Me?

What does it take to inspire a work group to greater commitment and productivity? As this video shows, it's not charisma but a set of behaviors.

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Would I Work For Me?

Using industrial scenes, this video shows that the main reason people thrive at work is the boss--but it's also the number 1 reason they quit.

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Managing Me

In the workplace, problems are inevitable. This program shows managers the difference between reacting impulsively or with "managerial intelligence".

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Leadership: What's Trust Got To Do With It?

Organizations today are said to be experiencing a "trust deficit". This video depicts the 5 things leaders can do to gain and retain trust.

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Whale Done!, Complete 2-part Program

Ken Blanchard shares lessons from Sea World, showing supervisors how to build trust, focus on the positive, and redirect when things get off track.

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We Need to M.E.E.T.

Teaches managers and supervisors to use the M.E.E.T. model for resolving diversity-related issues and promoting inclusion in the workplace.

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L.E.A.D. With Integrity

Employees look to managers and supervisors for examples of organizational ethics. This program shows leaders how to act with integrity daily.

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A.C.T. With Integrity

This video depicts 12 ethical situations through which viewers learn to: Analyze a Situation, Consider the Consequences and Take Appropriate Action.

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The Abilene Paradox

CRM's all-time bestseller! A family's futile road trip, along with other hilarious examples, show the negative impact of "going along to get along".

More Info >>

And When You Fall...

Viewers follow Olympic skater Dan Jansen as he stumbles and falls on his way to setting world records and winning an Olympic gold medal.

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Subtopics

  • Communication Skills (12)
  • Customer Service (16)
  • Diversity & Understanding (15)
  • Ethics in the Workplace (3)
  • Handling Change (4)
  • Harassment & Respect (18)
  • Leadership Skills (17)
  • Management & Supervision (14)
  • Motivational Meeting Openers (5)
  • Personal Effectiveness (14)
  • Team Building & Groups (14)
  • Workplace Violence (2)

Communication Skills

Emotional Intelligence

A great overview of EI. Through real-world examples, viewers see how emotions impact performance, relationships and success at work and in life.

More Info >>

Speaking Effectively to 1 or 1000

Providing help for those who dread public speaking, this humorous program reveals the 4 components of speaking successfully to groups of any size.

More Info >>

The Clarity Imperative

Shows that teams and organizations are more apt to succeed when everyone is clear on: "What we do, Who we are, Direction in which we're headed".

More Info >>

Make It Matter

Regardless of how long you've been in the organization, you will not be seen as "essential" unless you proactively make it happen. Here are 3 things you can do.

More Info >>

Tell Me a Story

Provides tips on storytelling while featuring real-world leaders who use stories to make communication engaging, relatable and memorable.

More Info >>

Respectful Communicator: The Part You Play

Teaches people to confirm their understanding, care about the way they come across, communicate with decency and value the input of others.

More Info >>

What To Do When Conflict Happens

This program introduces the practical and easy-to-use C.A.L.M. model of resolving conflicts. Vignettes are set in a variety of industries.

More Info >>

Dealing With Conflict

Based on the popular Thomas-Kilmann Conflict model, this best-selling video enables people in conflict to find the best solution for the situation.

More Info >>

Everybody Wins

Unresolved conflict leads to lower productivity. This program helps employees take the initiative to face conflict and find win/win solutions.

More Info >>

Talk Isn't Cheap

Gives 4 practical techniques for improving workplace communication by illustrating the costs associated with careless communication.

More Info >>

Power of Listening

Effective listeners receive information more accurately and experience less interpersonal conflict. This video delivers key insights on the topic.

More Info >>

The Abilene Paradox

CRM's all-time bestseller! A family's futile road trip, along with other hilarious examples, show the negative impact of "going along to get along".

More Info >>

Because Spanish Titles is a broad training category, we’ve provided the subtopic links above to help you fine tune your search. If you would like additional assistance finding a particular Spanish Titles title, or a program that meets specific requirements in the area of Spanish Titles, please give us a call. You can also send your request via email to sales@crmlearning.com --this email account is monitored from 7am to 4pm PT, Monday through Friday. We know your time is limited and we're happy to help you quickly locate the program(s) best suited to your needs.


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