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Employee and Supervisor Set

This set contains both the Employee and Supervisor components of So Help Me. It allows trainers to demonstrate for service providers how they can solve customer problems, and then reminds supervisors of the important role they play in ensuring that these employees keep a positive attitude.

  • Improves customer satisfaction
  • Keeps service reps motivated
  • Builds a knowledgeable, empowered staff

This product does not have:
  • Sample Training Guide
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So HELP Me - Employee and Supervisor Set

Run time: See individual running times

This set features a special price applicable only when you buy both the Employee and the Supervisor editions of this popular program.

So HELP Me -- Employee Edition illustrates realistic customer service problems that can frustrate both customers and employees. The video provides solutions to these problems that satisfy everyone: the customer, the organization and the employee. (16 minutes)

So HELP Me -- Supervisor Edition takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. (18 minutes)

As a result of using these programs, your organization will improve overall as a service provider and build a base of loyal, satisfied customers.

A Video Visions Title


Each module includes:
  • DVD
  • Leader's Guide with reproducible Participant Worksheets (also available as a downloadable PDF on the DVD-ROM
  • PowerPoint Presentation downloadable on the DVD-ROM


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Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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