Lowest Prices • Free Ground Shipping Call Us! 800-421-0833 Watchlist  Watch Later Help   |   cart My Cart 
(0)
  |     |   Mobile Site

X
Your cart is currently empty.

Your watchlist is currently empty.

So HELP Me:

Employee Edition

What customers want the most is help. The person who helps them earns their loyalty. This program depicts realistic customer-service problems, along with solutions. Trainees see what it takes to turn customer frustration into satisfaction.

Benefits:
  • Teaches employees what customers value most
  • Helps staff solve problems
  • Increases customer loyalty

This product does not have:
  • Sample Training Guide
Still Image

So HELP Me - Employee Edition

Run time: 16 Minutes

What do customers value most in customer service? Solving their problems. Recent research shows that handling customer problems quickly and correctly will retain or even build customer loyalty. Customers who don't get their problems solved will leave and not return.

So HELP Me - Employee Edition illustrates realistic customer service problems that can frustrate both customers and employees. The video provides solutions to these problems that satisfy everyone: the customer, the organization and the employee.

These solutions include:
  • Working with policy to solve problems.
  • Helping customers outside your department.
  • Actively listening.
  • Treating every customer as your own.
  • Defining customer needs.

Other Versions Available:
Supervisor Edition
Employee and Supervisor Set

A Video Visions Title

Contents

  • DVD
  • Leader's Guide with reproducible Participant Worksheets on the DVD-ROM
  • PowerPoint Presentation on the DVD-ROM

Testimonials

Be the first to comment on this program: feedback@crmlearning.com












Place Your Order:

computer icon Online Delivery Available. Please call for pricing.
computer icon Purchase DVD Free Ground Shipping (Cont. U.S.)
DVD Program
$695 Quantity:

Spanish DVD Program
$695 Quantity:

usb drive icon Purchase USB Key Free Ground Shipping
(Cont. U.S.)
$745.00 Quantity:


Lowest Prices & Industry Discounts

Email Preferences

CRM Learning free emails are the best way to be informed about hot topics in training. Subscribe or update your preferences


For Federal Government Customers.
SAM Registration: Active
Expiration: 07/03/2018 Cage Code: 0C9A3

Too busy to preview today?
Put products in this Watch Later queue so they're easy to recall next time you visit.

Make sure you're logged in when you put videos in the queue!
Log in now.
If you don't yet have a preview account, create a limited or unlimited access account.