Management/Supervision
Taking on the role of manager or supervisor requires a change in mindset and skill set. CRM Learning can help those who are new (and not so new) to the job.
Now through June 2012: Industry-specific specials apply on CRM Learning video programs. Call us for details at 1-800-421-0833; or, place your order online and, if it qualifies for a special, we'll adjust your order when we process it and let you know.
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A video workshop for managers, supervisors or anyone in a position to lead. Trainees learn and practice a five-step delegation process that will have a positive impact on employees throughout the organization.
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When your managers or supervisors are addressing a specific workplace challenge, this video program will help them ask the right questions of their team so they can uncover possibilities and get the best solutions.
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In this case study, viewers see how one company increased productivity and profits by focusing all employees on the most important goals and metrics.
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How do I run a meeting? In this updated version of one of the most famous training videos of all time, John Cleese returns, but in the classic role of the Judge, and demonstrates how the rules for running a meeting parallel those of a court.
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Managers are charged with rallying employees behind the concepts of quality and continuous improvement, this video program will teach them how they can put their projects well over their goal.
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The 38 video clips in this Toolkit can support a number of different organizational initiatives. They fall into 9 principles of personal responsibility and accountability all of which are crucial to the development of managers and supervisors. While there are differing ideas of what “accountability” means, the clips in this Toolkit simply show what it means to come through for others and the organization. It reinforces that to get accountability from others, you need to model it yourself.
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Has your organization lost trust in its leaders? In the contemporary workplace trust is a vanishing characteristic. Managers are caught in the middle of this trust crisis.This training program tells the story of a middle manager who regains the active participation of his team using five essential trust building behaviors.
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Originally produced for the FranklinCovey leadership training curriculum, the videos on this compilation DVD create trustworthy managers for whom employees readily volunteer their best.
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