Lowest Prices • Free Ground Shipping Call Us! 800-421-0833 Watchlist  Watch Later Help   |   cart My Cart 
  |     |   Mobile Site

Your cart is currently empty.

Your watchlist is currently empty.

The Practical Coach 2

Updated Version

The simplicity of "letting employees know that what they do matters to you", remains the powerful central message for those who supervise others. In a fresh, new approach this program identifies the three most critical times to intervene as a coach. When you see: GOOD work, POOR work, and a DEAD-END road, how do you coach the employee through the situation?

  • Gives supervisors practical tips on coaching their employees
  • Improves team performance through ongoing support
  • Reduces supervisor stress by improving communication skills

This product does not have:
  • Sample Training Guide
Still Image
Watching video on crmlearning.com requires Adobe Flash Player version 8 or above.
If you are not sure if you have Flash Player or which version is installed, we strongly encourage upgrading to the most recent release.

The free download takes less than 2 minutes to complete from Adobe.com:
Download Flash Player (Opens a New Window)

If you have the most recent version of Flash installed and are still having an issue, please read our print friendly Flash Support PDF
Having trouble viewing this?

Practical Coach 2

Run time: 25 Minutes

Coaching is all about inspiring, encouraging, and challenging your team. It's as simple as noticing how your team is performing and then letting them know you notice. In other words, coaching is the process of letting people know that what they do matters to you. This film offers sensible advice on encouraging good work, correcting poor work, using good judgment and caring about each member of your team.

A new version of the most popular employee coaching program ever, The Practical Coach 2, takes managers step by step through the three most critical times for performance intervention. With a new host and a fresh variety of workplace settings, this entertaining program on employee performance coaching raises the bar again.

The skill of Coaching is covered by these and other tips:
  • Positive ways to reward and encourage peak performance
  • Uncomfortable situations like addressing personal habits and hygiene
  • Avoiding employees' defensive "sidetracks"

The program is as human as it is practical, for good reason. When faced with coaching an employee about poor hygiene or dealing with someone's personal life affecting their work life, a coach must "proceed with caring". The most common reactions a coach may encounter are also covered.

Teach supervisors how to let team members know their performance matters:
  • When they're doing good work, reward them - When you see it, say it.
  • When they're doing poor work, correct them - Make it private & make it positive.
  • When they're on a dead-end road, turn them around - Learn the 2-Minute Challenge.

A Media Partners Title


  • DVD
  • CD-ROM with Leader’s Guide
  • sample Participant Workbook
  • 10 Reminder Cards


Be the first to comment on this program: feedback@crmlearning.com

Place Your Order:

computer icon Online Delivery Available. Please call for pricing.
computer icon Purchase DVD Free Ground Shipping (Cont. U.S.)
DVD Program
$945 Quantity:

Spanish DVD Program
$945 Quantity:

usb drive icon Purchase USB Key Free Ground Shipping
(Cont. U.S.)
$945.00 Quantity:

Email Preferences

CRM Learning free emails are the best way to be informed about hot topics in training. Subscribe or update your preferences

For Federal Government customers:

CRM Learning is a division of Media Partners Corporation and all government orders are invoiced by Media Partners.

Media Partners is registered with SAM.
Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

Too busy to preview today?
Put products in this Watch Later queue so they're easy to recall next time you visit.

Make sure you're logged in when you put videos in the queue!
Log in now.
If you don't yet have a preview account, create a limited or unlimited access account.