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Power of Listening

Listening is a crucial component of communication, but few people do it well. In organizations, a significant number of errors are caused by information that does not get properly conveyed or understood due to poor listening. This comprehensive program explains how people get distracted and offers tips on developing active listening skills.

  • Shows how to listen effectively
  • Reduces miscommunications
  • Builds interpersonal skills
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

This product does not have:
  • Sample Training Guide

Power of Listening

CRM Produced

Run time: 23 Minutes

Despite advances in technology, listening remains a very human process. True listening requires that individuals make the conscious choice to listen well and that they exercise both skill and effort.

Through a combination of drama, animation and expert commentary from Dr. Tony Alessandra, this video program presents the following information:
  • Why most people are not good listeners
  • Major impediments to effective listening
  • Listening as an active skill
  • Why listening is a powerful tool
  • How listening differs from reading
  • Eliminating costly mistakes through effective listening


  • DVD
  • Leader's Guide PDF
  • (Support materials will be emailed to buyers)


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