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Patient Diversity:

Beyond the Vital Signs

Spend the afternoon in almost any hospital and you'll discover the challenges of providing--and receiving--medical care in this increasingly diverse era. Today’s healthcare worker must be equipped with the awareness and skill to treat patients with different cultural, religious, and language backgrounds.

  • Encourages workers to know the customs of patients
  • Models empathy and respect
  • Improves patient care
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

Download sample training guide
Includes sample pages from the leader's guide and participant materials.

Patient Diversity: Beyond the Vital Signs

CRM Produced

Run time: 18 Minutes

In this program, you'll witness the valiant yet often flawed attempts of nurses, orderlies and doctors to find a course of treatment for patients whose cultural beliefs toward medicine they do not understand. This lack of understanding not only hampers communication, it delays proper treatment.

Patient Diversity clearly illustrates the importance of learning about your patient population: their belief systems, folk medicine, lore, even those things that dictate how they respond to pain and medical care.

In the video, poignant scenes examine concerns faced in healthcare delivery every day. And though the challenges, patients and solutions are highly diverse, the basic principles are not.

Participants are taught to:
  • learn about the beliefs and practices of their patient population.
  • not only tolerate, but try to accept the different cultural practices of their patients.
  • never forget they are treating an individual.


  • DVD
  • Leader's Guide PDF on the DV-Rom


Praise for Patient Diversity:

"Outstanding actors, realistic scenarios, high quality production and music appropriate. Best tool available on diversity awareness."
-Kenneth Hull
-Sr. OD Specialist
-UHS Hospitals

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