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Nobody's Listening

Listening with the intent to understand is important for communication between and among employees and supervisors. This humorous program shows what happens when a busy boss doesn't slow down long enough to hear what his employees are trying to tell him.

Benefits:
  • Shows how poor listening hurts overall effectiveness
  • Models empathic listening
  • Helps people focus on clarity
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This program's producer has chosen CRM Learning to manage its US distribution. You can feel confident that it meets the same quality guidelines as our own products. All CRM Learning discounts apply.

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Includes sample pages from the leader's guide and participant materials.


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Nobody's Listening

Run time: 11 Minutes

In this memorable program, learners see the consequences of poor listening skills. Manager Ray only listens to his employee, Leo, with the intent to respond and get out the door, rather than with the intent to really understand him.

As Ray is forced to repeat the same interaction with Leo over and over again until he gets it right, viewers see the types of workplace problems bad listening can cause: inefficiency of communication, frustration, inaccuracies and errors.

But, in the end, viewers are also reminded that:
  • To be an effective listener, one must pay attention. (This includes eliminating distractions, feeding back to the speaker what you've heard and asking clarifying questions)
  • Effective listening is a key factor in building interpersonal, problem solving and management skills.


Consultants: Per the producer's terms and conditions, you may only purchase this program for employee training within your own organization. For more information, please call us at 1-800-421-0833.

A FranklinCovey Title

Contents

  • DVD
  • Leader's Guide PDF
  • (Support materials will be emailed to buyers)

Testimonials


Results from using Nobody's Listening:

"We use this video to emphasize the importance of Active Listening. The blend of humor, learning and true-to-life situations is perfect for engaging our participants in recognizing the importance of both understanding and demonstrating listening skills. The post viewing discussion is always energetic."
-Andrew Bowen
-Training Specialist
-CenterPoint Energy Inc






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SAM Registration: Active
Expiration: 07/03/2018 Cage Code: 0C9A3

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