Management/Supervision
Taking on the role of manager or supervisor requires a change in mindset and skill set. CRM Learning can help those who are new (and not so new) to the job.
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Motivating & Encouraging Employees (17)
It's a fact. People rise to the expectations others have for them. “The Pygmalion Effect” shows managers the four ways expectations are transmitted to subordinates and inspires them to raise performance by raising expectations.
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In this program, leadership experts Jim Kouzes and Barry Posner clearly show that personal, heart-felt appreciation is the ultimate workplace incentive. Viewers visit real-world organizations where the power of encouragement is in place.
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What does it take to inspire a work group to greater commitment and productivity? As this video shows, it's not charisma. Rather, it's behavior that any well-intentioned leader can emulate.
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Managers who focus on mistakes rather than successes create a negative, self-defeating environment. Using the example of how whales are trained at SeaWorld, author Ken Blanchard shows how to create a positive environment of trust and enthusiasm.
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Managers and Supervisors will learn from real life stories that small changes can lead to bigger success. This insight will allow them to be more effective in building an environment where ongoing success can be achieved.
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When your managers or supervisors are addressing a specific workplace challenge, this video program will help them ask the right questions of their team so they can uncover possibilities and get the best solutions.
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A video workshop for managers, supervisors or anyone in a position to lead. Trainees learn and practice a five-step delegation process that will have a positive impact on employees throughout the organization.
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From the creators of the FiSH! Philosophy, this series of programs is for anyone in a leadership position who wants to be more effective in engaging their associates, by setting an example and creating a lively and dynamic work culture. Versatile and inspiring, use these proven programs in any combination to create leadership training that is tailored to your leaders for what they can become, and be, for those they lead.
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