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Managing Diversity

The workplace has changed, reflecting the increasing diversity of our communities. With these changes come new challenges. This thought-provoking video addresses one of the most important issues of our day: how to overcome differences and tap into the strength of a diverse workgroup.

  • Shows how cultural influences impact the workplace
  • Challenges misconceptions
  • Builds on cultural strengths
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.
This product does not have:
  • Full length online preview
  • Sample Training Guide

Managing Diversity

CRM Produced

Run time: 22 Minutes

This program reveals a wide range of human perspectives on such issues as power, authority, communication and performance. It is designed to help leaders better understand the cause and effect of varying viewpoints and to inspire open-mindedness and a willingness to learn from those with diverse backgrounds.

By dramatizing problems and solutions in several scenarios involving differences in gender, race and ethnicity, Managing Diversity depicts the attitudes and techniques needed to build a workplace based on respect and tolerance. Viewers learn concrete strategies for clearer communication, more productive relationships and stronger teamwork.


  • DVD
  • Leader's Guide PDF
  • (Support materials will be emailed to buyers)


Praise for Managing Diversity:

"A good general introduction about some of the challenges diverse people experience when working together. Five multicultural experts and consultants lend credibility to the content. Topics include stereotyping, communication styles and how people differ in their perceptions of teamwork, attitudes toward power and authority, and tolerance for ambiguity. Dramatizations feature managers primarily, and the leader's guide includes two training designs and several exercises. In general, a good model for analyzing multicultural teamwork. The video ends with a useful list of things people can do, particularly in their communication behavior."
-Training &Culture Newsletter

"Helps viewers reach insights that can turn a diverse workforce into a positive force for organizations. It explores differences in perception, behavior, and style that can create cultural barriers, and explains how to overcome conflicts. The video dramatizes problems and solutions in scenarios involving differences in gender, race and ethnicity."
-Healthcare Forum Journal

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Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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