Johnny the Bagger ®
Run time: 17 Minutes
Johnny the Bagger ® celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker,
Barbara Glanz, this inspiring program features the true story of "Johnny", a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Learning Point Highlights:
- Explains why truly extraordinary service must come from the heart (i.e., from person-to-person connections, not business-to-person connections)
- Outlines the key mindsets and daily actions that are necessary to deliver exceptional, memorable customer service
- Equips participants to add their own "personal signature" to their work to surprise and delight customers
A VisionPoint/Sollah Interactive Title
Testimonials
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