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Johnny the Bagger

A True Story of Customer Service

For Federal Government Customers: Through September 30, 2019 this title is on sale at 15% off.
Buy it with other VisionPoint/Sollah Interactive titles and we’ll discount those 20-25%.
We’ll apply the discounting when we process your order and your final invoice will reflect the savings.

Help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.

Benefits:
  • Shows employees the difference they can make
  • Inspires from-the-heart service
  • Builds customer loyalty

This product does not have:
  • Sample Training Guide
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Johnny the Bagger

Run time: 17 Minutes

Johnny the Bagger® celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring program features the true story of "Johnny", a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Learning Point Highlights:
  • Explains why truly extraordinary service must come from the heart (i.e., from person-to-person connections, not business-to-person connections)
  • Outlines the key mindsets and daily actions that are necessary to deliver exceptional, memorable customer service
  • Equips participants to add their own "personal signature" to their work to surprise and delight customers


A VisionPoint/Sollah Interactive Title

Contents

  • DVD
  • PDFs of Facilitator Materials and any Participant Materials will be emailed to buyers

Related Items

To order, please call: 1-800-421-0833


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Industry Discounts
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CRM Learning offers the lowest pricing on the products we sell.
Whether it is a limited-time sale or Industry/Quantity discount - we will apply the best price to your order.

Education Discount:
Your organization must be a K-12 educational institution, school district, or an accredited College or University. Education Departments in corporations, healthcare, or government do not qualify.

Government Discount:
Your organization must be a city, county, state, or federal government agency. Government contractors do not qualify for government discounts. GSA discount available to eligible federal agencies.

Non-Profit Discount:
Occasionally we can offer discounts to 501(c)3 non-profit organizations. Proof of 501(c)3 status may be required.

NOTE: We do not offer any discounts on rentals. Some discounts may vary, depending on the video program. If we are running a promotion or sale, either your industry discount, a quantity discount, or the sale discount will apply - whichever gives you the best price.

Please call us to receive any of these discounts: 800-421-0833. Or, we will apply any discount when we process your online order.

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For Federal Government customers:

CRM Learning is a division of Media Partners Corporation and all government orders are invoiced by Media Partners.

Media Partners is registered with SAM.
Cage Code: 3Q5F1, Status: Active, Expiration 01/31/2020

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