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Inclusion Insights

Stereotypes, Lazy Brains & Unintentional Intolerance

How do seemingly nice people unconsciously exclude others? How and where do we get our preconceptions and stereotypes? What's more, how can we look inside ourselves to understand the ways in which we form perceptions of people we don't even know? This training program answers these questions while teaching a Creativity & Innovation approach to diversity and inclusion that emphasizes seeking different perspectives, new ideas, knowledge and experiences.

  • Uses a compelling storytelling approach to address preconceptions and stereotyping
  • Shows people how to overcome "unintentional intolerance"
  • Brings all employees together in a shared understanding of one another

This product does not have:
  • Sample Training Guide

Inclusion Insights

Run time: 71 Minutes total running time

In this enlightening program, author and renowned speaker Dr. Steve Robbins uniquely challenges and motivates people through his stories, humor and extensive knowledge of the topics of diversity and inclusion. Dr. Robbins' unique concept of Unintentional Intolerance has captured wide acclaim from numerous audiences and organizations across the country. Unintentional Intolerance is the term Robbins has coined to explain the unconscious things well-meaning people do that exclude others.

The approach Robbins presents does NOT blame or point fingers. It challenges individuals and organizations to be more open-minded, more mindful and intentional about inclusion and more welcoming of the unique gifts, abilities and experiences people have to offer.

Learning Objectives:
  • Discover how nice, well-meaning people engage in "unintentional intolerance".
  • Recognize how closed-mindedness and exclusion take place, and how to become more open-minded to new people and novel ideas.
  • Demonstrate an understanding of the ways in which everyday experiences shape our perspectives and influence our interpretations of the people and world around us.

Inclusion Insights is designed for flexible use. The video program is chaptered into 3 Sections and 11 Insights. Each insight has a brief discussion guide to help you use the segment independently in a short session or to integrate it into your existing curriculum. A second training design groups the insights into three 1-hour training sessions: (1) Stereotypes (2) Lazy Brains, and (3) Unintentional Intolerance. Together these sections form a comprehensive approach to understanding how NICE (Not Inclined to Critically Examine) people fall into stereotyping and what they can do about it.

Section 1: Stereotypes - (27 minutes total)
Insight 1: Don't Judge a Book by its Accent
Insight 2: N.I.C.E. People
Insight 3: The Power of Culture
Insight 4: Lessons from Star Trek

Section 2: Lazy Brains - (21 minutes total)
Insight 5: Lazy Brains
Insight 6: The Role of Visual Cues
Insight 7: Cognitive Dissonance
Insight 8: Flat Out Wrong

Section 3: Unintentional Intolerance - (23 minutes total)
Insight 9: Unintentional Intolerance: How NICE People Make Mistakes
Insight 10: Unintentional Intolerance in Action
Insight 11: Reframing Your World

Robbins' stories and examples give viewers greater insight into the diverse society that already exists, and how our thinking about diversity issues might need a little tweaking if we are to be successful, now and in the future. During this one-of-a-kind presentation, your trainees will laugh, think and begin to see diversity in new ways.

Special Bundle Offer: Purchase The Uh-Oh Syndrome and Inclusion Insights Combo Package and get both Inclusion Insights and The Uh-Oh Syndrome for $1100.00. (a savings of $190)

A SunShower Learning Title


  • 3-Section chaptered DVD
  • CD-ROM with 61-page Leader's Guide, Discussion Quick Guide, reproducible Handouts, Quizzes and Personal Reflection Handout Transcripts, PowerPoint Presentation


Praise for Steve Robbins' Presentations:

"Dr. Robbins brings a unique and insightful perspective to the field of diversity. His approach to diversity helps us to recognize that we all play a role in the development of an inclusive work environment and brings the diversity discussion into the 21st century."
- Glenn Winfree
- Aetna

"Dr. Robbins is a gifted speaker and story teller who can move people to see things they may never have seen before. His knowledge of diversity issues is only surpassed by his ability to share that knowledge in an inviting, insightful and inspirational way."
- Lynsey Martin
- Raytheon

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Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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