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I Know Just What You Mean

Overcoming Roadblocks to Effective Communication

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Many so-called active listening techniques do just the opposite of what they're supposed to do. This video reveals the secrets of listening with the intent to understand rather than with the intent to respond.

Benefits:

Improves listening skills
Reduces misunderstandings
Helps people understand and appreciate one another

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I Know Just What You Mean

Run time: 20 Minutes

Part of the Covey Leadership Library Set

Introduced and summarized by Dr. Stephen R. Covey, this video and workshop show how easy it is for us to think we're listening to another person when we're really not. And, by showing how quickly people can jump to conclusions, it underscores the vital importance of diagnosing needs before prescribing solutions.

Participants will learn how to respond more appropriately, and improve communication overall, by sharing:

principles
attitudes
skills to better understanding

A FranklinCovey Title

DVD
5 Participant Guides

Related Items

To order, please call: 1-800-421-0833

I Know Just What You Mean Participant Guide (pack of 10) $59.95

7 Habits of Hightly Effective People, Hardcover Book $26.00

Communication Skills Profile Instrument $15.00

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5 Participant Guides

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Participant Workbooks contain worksheets and reference material that correlate to the exercises and activities described in the Leader's Guide. The workbook helps participants better grasp the subject matter the day of the training and gives them something to refer back to after the training has occurred.

I Know Just What You Mean Participant Guide (pack of 10):

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Our GSA Contract Number: GS-02F-1431H, expires August 17, 2013.
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I Know Just What You Mean

Overcoming Roadblocks to Effective Communication

I Know Just What You Mean

Run time: 20 Minutes

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