How To Connect In Healthcare...in 90 seconds or less
Run time: 16 Minutes
In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable.
Hosted by
Nicholas Boothman, the video training shows healthcare workers how to be welcoming, empathetic, curious and resourceful no matter who they are talking and listening to.
Connecting in Healthcare is all about:
- Choosing the right ATTITUDE - be welcoming, empathetic, curious and resourceful
- Sending the right SIGNALS - with your face, body and voice
- Get them TALKING - investing in listening pays off in trust
Training with this upbeat program will result in:
- Increased patient satisfaction
- Strengthened co-worker relationships
- Improved customer service
- Raised productivity &fun at work
Other Version Available:
Business Version
A Media Partners Title
Contents
- DVD
- Leader's Guide
- PowerPoint Presentation
- 10 Reminder Cards
Related Items
To order, please call: 1-800-421-0833
How To Connect In Healthcare ...in 90 Seconds Reminder Card $0.50
How To Connect "Great!" Pin $0.50
How To Connect In Healthcare ...in 90 Seconds Leader's Guide $9.95
Managing Patient Expectations, Hardcover Book $48.00
180 Ways to Walk the Customer Service Talk, Softcover Book $10.95
Testimonials
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