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2nd Edition

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Groups naturally look for consensus and will often come up with a false consensus, even when individual members disagree. This video uses the space shuttle Challenger disaster to dissect this phenomenon and show how you can avoid it.

  • Shows how groupthink happens
  • Helps you prevent groupthink
  • Teaches better group decision-making
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

This product does not have:
  • Sample Training Guide


CRM Produced

Run time: 22 Minutes

Dr. Irving Janis introduced the concept of "groupthink" by asking and then answering these questions: How do groups really make decisions? What drives groups to agree despite the better judgement of some, or even all, participants? Why do group decisions sometimes result in monumental error? What are the signals to watch for?

Participants in Groupthink training gain an understanding of the eight symptoms and strategies for avoiding it. After seeing how the groupthink phenomenon may have caused the Challenger disaster, your organization's team consensus-building and process-implementation will be changed forever.

Also mentioned are other historical events - the Bay of Pigs invasion, Pearl Harbor and the Cuban Missile Crisis - to explore and help demonstrate the phenomenon of groupthink.


  • DVD
  • Leader's Guide PDF
  • (Support materials will be emailed to buyers)


Groupthink is making a difference:

"Groupthink addresses problems we face on a continuing basis and the examples are relevant to the kind of work we do. The program has proven effective in helping us overcome our problems in this area."
-Nile Radcliffe
-VP, Advisory Board
-Vanguard Research, Inc

"I would use CRM's Groupthink program in the areas of leadership, creativity, risk management, problem solving and decision making. The program is especially suitable for leadership training because it creates an awareness of the groupthink syndrome so it can be avoided."
-Bob Pike
-The Bob Pike Group

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Cage Code: 3Q5F1, Status: Active, Expiration 01/31/2020

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