Give 'em the Pickle
Run time: 18 Minutes
Your business is not what you sell, it's who you serve. Meet
Bob Farrell, founder of
Farrell's Ice Cream Parlor and Restaurant, as he serves up the most important aspect of any service business: taking care of the customer. We're all in the same business, the people business.
Make sure your employees have the scoop on effective customer service with this fun, lighthearted and highly effective training tool.
Viewers learn what it takes to foster and maintain customer loyalty:
- Service - Make serving others your #1 priority. Be proud of what you do and how you do it.
- Attitude - Choose your attitude. How you think about your customers is how you will treat them.
- Consistency - Set high standards, and stick to them. Customers return because they liked the service last time.
- Teamwork - Make your teammates look good. In the end, it all ends up in front of the customer!
New! our Learning Essentials Free Podcast Series. Give ‘em the Pickle This free podcast is an ideal way to reinforce what customer service is really about. Featuring Bob Farrell, it provides a robust and fun listening experience with many practical tips on Service, Attitude, Consistency and Teamwork – making it the perfect video follow-up and learning reinforcement tool for today’s learners.
Click Here to access the Podcast.
We hope you enjoy it! Please feel free to share it with others. Hear it, Use it, Share it!
A Media Partners Title
Contents
- DVD
- CD-ROM with Leader's Guide, PowerPoint Presentation, reproducible Participant Handouts
- 1 Give 'Em the Pickle book
- 10 Reminder Cards
- 10 Pickle Pins
- 1 Post-It Notepad
Also available: Pickle Products -- posters, pickle jars, recognition cards, pens, stickers, balloons, etc. Call your CRM Learning
Sales Consultant at 1-800-421-0833 for more information, pricing, and to place your order.
Related Items
To order, please call: 1-800-421-0833
Give 'em the Pickle, Softcover Book $9.95
Give 'em the Pickle Pocket Reminder Card $7.50 (pack of 10)
Green Pickle Lapel Pin $7.50 (pack of 10)
Gold Pickle Lapel Pin $29.50 (pack of 10)
Pickle Pen $2.95 each
Pickle Recognition Pack $159.95
Pickle Recognition Cards $19.95 (pack of 100)
Poster - "Have You Given Away Any Pickles Today?" (19" x 27") $9.95
Poster - "Your Business is Who You Serve" (19" x 27") $9.95
Poster - "It's Showtime Baby!" (19" x 27") $9.95
"Pickle" Sticky Note Pad $2.95 each
"Pickle Jar" Sticky Note Pad $3.95 each
Testimonials
Give 'em the Pickle is making a difference:
"This program is so well put together and presented that our CEO was even impressed with its contents. Employees have even commented on how great of an impression that Bob Farrell makes and how wonderfully he presents the information."
-Christy Muhleisen
-Manager, Training &Development
-Parish National Bank