Diversity
Help your employees look beyond differences and see the value in every person's unique background and abilities
Now through June 2012: Industry-specific specials apply on CRM Learning video programs. Call us for details at 1-800-421-0833; or, place your order online and, if it qualifies for a special, we'll adjust your order when we process it and let you know.
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Generational Differences (7)
With as many as five different generations together in the workplace now, understanding differences takes on a new meaning. By learning about life experiences, values, and the ideas of all five generations, we gain a better understanding of our coworkers.
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Claire Raines presents a series on generational understanding that talks to the viewers, not at them. At its heart, it is about accepting people who are different and interacting with them in ways that increase satisfaction and productivity. Employees and managers alike will come to understand and work alongside people of different age groups and points of view.
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With four generations together in the workplace, understanding of the differences and point of view of each is important in the workplace. Teach your employees and managers how they can work together with positive interactions and learn from each other.
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Today there are four generations in the workplace at the same time. Each of these age groups has different outlooks and traits. Managers and supervisors need to learn how to understand and work with all of the groups together by the tecnique called Gen-Flexing.
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In this discussion, a workteam uncovers how divergent personal and world views common to people of different generations can lead to misunderstandings and distrust. Dialogue helps them overcome age barriers and builds more productive working relationships.
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In a unique and powerful way, this program shows viewers the impact of stereotypical comments, explores why people remain silent in the face of biased behaviors and gives techniques to speak up and say "Ouch! That Hurts".
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With four generations in today's workplace, age-related differences in values and communication can create misunderstandings among team members. This program uses several scenarios to show how inter-generational differences are played out in the workplace. It then steps back to examine each of these situations, and shows how these triggers can develop into better understanding and collaboration.
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