Lowest Prices • Free Ground Shipping Call Us! 800-421-0833 Watchlist  Watch Later Help   |   cart My Cart 
  |     |   Mobile Site

Your cart is currently empty.

Your watchlist is currently empty.


Video Package

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude with them every day. Seattle's Pike Place Fish Market does just that. This video reveals how that is accomplished and how any organization can do the same. With a proven track record and used for training in motivation, customer service, team building, etc., the FiSH! video catches your employees' energy and releases their potential.

  • Explains how play leads to success
  • Shows how to delight customers
  • Inspires people to be positive
NOTE: Due to the producer's policy, the online preview is an abbreviated version of the full FiSH! program.
Only a few minutes were omitted.

This product does not have:
  • Sample Training Guide
Can't see the video?
This content requires Adobe Flash Player version 8 or above.

Get Flash Player
Watching video on crmlearning.com requires Adobe Flash Player version 8 or above.
If you are not sure if you have Flash Player or which version is installed, we strongly encourage upgrading to the most recent release.

The free download takes less than 2 minutes to complete from Adobe.com:
Download Flash Player (Opens a New Window)

If you have the most recent version of Flash installed and are still having an issue, please read our print friendly Flash Support PDF
Having trouble viewing this?


Run time: 18 Minutes

The bottom line? FiSH! has created a new vocabulary that won't just change how you view work, it just may change your entire view on life. The FiSH! philosophy has become an extraordinary phenomenon. Catch the energy, release the potential.

At Pike Place Fish Market, employees don't just fill orders, they fill people - with fun, friendliness, attentiveness, and enthusiasm. The work is hard, the hours long; yet these employees choose to bring commitment to work every day.

Imagine a workplace in which people are truly connected to their work, to their colleagues and to their customers. Impossible? Not at all. FiSH! is a tool to help you lead people toward creating that environment. People watch FiSH! the first time because it's fun, but they watch it over and over because it's fundamental.

Viewers will learn the 4 steps of the FiSH! Philosophy:
  • Play
  • Make Their Day
  • Be There
  • Choose Your Attitude

Consultants: Per the producer's request, you may only purchase FiSH! programs for employee training within your own organization. For more information, please call us at 1-800-421-0833.

A ChartHouse Learning Title


  • DVD with English and Spanish (dubbed & subtitled) versions
  • Leader's Guide
  • sample Participant Workbook
  • sample Play Book
  • 1 "Pete the Perch" stuffed fish
  • 1 FiSH! Pen
  • 1 FiSH! Magnet
  • 1 FiSH! Pin
  • 1 Wristband "Who Are You Being?"

Note: FiSH! DVD only $825 and ancillary materials may be purchased separately. Contact your CRM Learning Sales Consultant at 1-800-421-0833 to place your order for anything less than the full pack.

Please Note: Only K-12 Schools, Colleges and Universities are eligible for an education discount. Only qualified charitable 501(c)3 Non-Profits are eligible for a non-profit discount. Federal, State and Local Government agencies and departments are eligible for a Government discount. Your Sales Consultant will apply the eligible discount when they process your order.


Results from using FiSH!:

"During my service manager days, I took over one particularly negative team of technicians. We viewed FiSH!, and discussed how it related to them, and I extracted commitments from each of them--something they would work on from the video. It became part of our culture. Tremendous improvement in performance from the attitude change.

"I now facilitate a service management class. Most of these students are high performers, which is why they are here in the first place. We get great discussion after the FiSH! video, how applying this in their environment back in their branches creates better performance--how they could turn their border line and negative workers in to positive workers. They recognize its' message. It is very well received.

"We also showed it in a recent workshop where we had 67 instructors in from all over the country. We discussed how applying these principles in the classroom generates that positive attitude for their students.

"We bring from 80 to 120 students through our facility a week, learning technical products. We have a break room where we will have the FiSH! video running. It always catches their attention. At the beginning of the week, they watch because it is new and entertaining. By the end of the week, they are quoting and repeating bits and parts of it!"

-Technical Training Director
-a Manufacturing Company

Place Your Order:

computer icon Online Delivery Available. Please call for pricing.
computer icon Purchase DVD Free Ground Shipping (Cont. U.S.)
DVD Program
$949 Quantity:

Lowest Prices & Industry Discounts

Email Preferences

CRM Learning free emails are the best way to be informed about hot topics in training. Subscribe or update your preferences

For Federal Government Customers.
SAM Registration: Active
Expiration: 07/03/2018 Cage Code: 0C9A3

Too busy to preview today?
Put products in this Watch Later queue so they're easy to recall next time you visit.

Make sure you're logged in when you put videos in the queue!
Log in now.
If you don't yet have a preview account, create a limited or unlimited access account.