Management/Supervision
Taking on the role of manager or supervisor requires a change in mindset and skill set. CRM Learning can help those who are new (and not so new) to the job.
Now through June 2012: Industry-specific specials apply on CRM Learning video programs. Call us for details at 1-800-421-0833; or, place your order online and, if it qualifies for a special, we'll adjust your order when we process it and let you know.
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Retaining good employees is more important than ever before. This program shows supervisors and managers how to motivate and reward employees properly so they can inspire a climate of loyalty.
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Employee retention is an important issue today-- keeping your star employees is imperative. In this video, managers learn practical tools for holding on to good people. The key: treat them as people first and employees second.
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Max the human and Max the dog share a "boss" whose management and training style lead to cynicism, frustration, and disempowerment. Viewers learn how to create a culture that fosters initiative, creativity, and resourcefulness.
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It's a fact. People rise to the expectations others have for them. “The Pygmalion Effect” shows managers the four ways expectations are transmitted to subordinates and inspires them to raise performance by raising expectations.
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Based on his book, Patrick Lencioni offers managers a revolutionary model for making their employees’ jobs more rewarding and fulfilling. How? By tapping into their potential in a new, straightforward manner. The program will help managers effectively engage, motivate and retain their team members by eliminating the three causes of job misery: anonymity, irrelevance and immeasurement.
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Managers who focus on mistakes rather than successes create a negative, self-defeating environment. Using the example of how whales are trained at SeaWorld, author Ken Blanchard shows how to create a positive environment of trust and enthusiasm.
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Just like in It’s Okay to Be the Boss, Bruce Tulgan takes a smart and humorous look at the challenges of training and managing the young and very talented employees who are a big segment of today’s workplace. From this dynamic program, any manager can learn specific techniques to transform Generation Y employees into “The highest performing workforce in history”.
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These days, everybody is being asked to do a lot more with less resources in the same amount of time. In this kind of environment, strong leadership skills are a priority. Train managers and supervisors on how they can inspire employees and keep them focused on being productive and achieving their goals, despite tough times.
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