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Emotional Intelligence

We're supposed to leave our emotions at home when we go to work, but in reality, that's impossible. Organizations that know this, and apply Emotional Intelligence principles, come out ahead in employee morale, creativity, energy and productivity.

Benefits:
  • Taps into the power of emotions
  • Improves team performance
  • Shows how to manage negative emotions
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

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Download sample training guide
Includes sample pages from the leader's guide and participant materials.


Emotional Intelligence

CRM Produced

Run time: 25 Minutes

Today there is a growing body of science in the field of Emotional Intelligence (EI), indicating that proper understanding and use of emotions can help us be more effective workers and better communicators.

This program provides an excellent introduction/overview of this topic and includes commentary from EI experts Daniel Goleman, Peter Salovey and others.

Viewers see organizations such as Kaiser Permanente, State Street Bank and Nichols Aluminum where training in EI is being used to help employees create better, more productive working relationships. Through interviews with various employees, participants will see how EI competencies can be combined with other knowledge and technical capabilities to increase one's overall effectiveness on the job.

Through the video and workshop, participants will learn the five EI competencies:
  • Self-Awareness - if we don't know ourselves, how can we understand others?
  • Self-Regulation - checking our emotions and managing them.
  • Self-Motivation - directing emotion towards a purpose.
  • Empathy - understanding and seeing from another person's perspective.
  • Effective Relationships - interacting and managing relationships.

Viewers will come away with specific areas of improvement to focus on, and a structured step-by-step approach to developing the required emotional competencies to bring more creativity, energy and intuition to their work, whatever their industry or field.


Special Product Bundle Offer: Purchase on DVD, CRM Learning's best-selling Emotional Intelligence together with
The Emotional Intelligence 3-Part Series for $1,092.50 total (a savings of $497.50).
We'll discount your order when we process it. Exclusive offer through CRM Learning only.

Contents

  • chaptered DVD of the Main Program and Discussion Scenes
  • Leader's Guide PDF
  • PowerPoint Presentation
  • Participant Workbook PDF
  • (Support materials will be emailed to buyers)

Testimonials


Results from using Emotional Intelligence:

"This program helped our staff and students to become more aware of the importance of our emotions, and how to apply them for better overall results."
-Jim Fullerton
-Leadership Program Director
-Idaho State University

"The eleven minute set of seven discussion segments is outstanding. I have used some or all of them many different ways: communication issues, coaching challenges, discussion starters and as examples to identify elements of emotional intelligence."
-Bascom D. Talley
-President
-Corporate and Government Consulting

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