Communication is the key to any successful relationship. Developing clear communication skills is a must for any organization seeking long-term success and productivity.
Miscommunication leads to confusion, inefficiency, and sometimes even hurt feelings or compromised performance. CRM Learning has a series of effective materials, toolkits, and communication videos to develop your organization's communication skills. Choose from a variety of communication skills videos that cover topics including active listening, group communication, email communication, presentation skills, nonverbal communication, and conflict resolution.
Clear communication isn't only about understanding the words coming out of a person's mouth. Communication videos discuss speaking with respect, valuing the input of your coworkers, and accounting for the role of emotions--all of which contribute to efficiency and productivity.
Contact CRM Learning to find effective corporate communication training tools for your organization.
Many of the programs you'll find here are available on our May Instant Rebate.
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These days, everybody is having to communicate through e-mail. This program teaches all employees the proper email techniques that are so important in today’s world of communication, whether they are corresponding with customers or fellow employees.
Whether you have new or seasoned employees, one of the titles in this series, Excellence in Customer Service, shows a step-by-step approach on how to provide consistent excellence over the phone and with email correspondence. Other titles in the series support employees overall in their communication skills.