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This combination package presents the best of Steve Robbins' ideas and more! One of today's leading diversity and inclusion experts, Dr. Steve Robbins is widely known for his thought-provoking stories, humor and practical applications of principles. He tackles tough topics in a way that is entertaining, understandable and non-threatening.
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Today’s diverse workplaces require communication that goes beyond the “basics”. Teach people to confirm their understanding of what someone else has said, care about the way they come across, communicate with decency and value the input of others.
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Today's healthcare worker frequently encounters patients with different cultural, religious and language backgrounds. This program shows them how to best handle these situations so that the patient feels understood and respected.
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