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Dialogue: Now You're Talking!

4 Program Set

How should we communicate in a world where differences in perspective, experience, job function, culture, gender, age, and a myriad of other factors often lead to distrust, misunderstanding and reduced productivity? We can all benefit from learning the tools of "dialogue" -- how to communicate across differences in a way that is both respectful and effective. Dialogue is how you communicate when you're having trouble communicating.

  • Builds dialogue between differences
  • Teaches methods & catch-points
  • Develops understanding
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Dialogue: Now You're Talking! 4 Program Set

Run time: See individual running times

Through a series of dramatizations this unique series explores the rules and techniques that distinguish a Dialogue from other forms of communication, such as Debate or Negotiation. Examined are how we can break the surface of the often unspoken assumptions, in ourselves and in others, that can stand in the way of effective organizational communication. In so doing we build mutual trust and respect.

Each of the four video programs explore the Six Basic Rules of Dialogue and provides practical examples and training exercises aimed at helping to implement Dialogue in your organization: What is Dialogue? - contrasting debate and dialogue. Initiating Dialogue - how to do it, where to do it. The Skills of Dialogue - suspension of judgment, decision making and status; listening with empathy, for understanding, showing you care; discovery or uncovering and sharing hidden assumptions in yourself and others.

Communicating in a Diverse World includes a dramatization of how Dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise. (25 minutes)

Dialogue for Cultural Understanding shows how the skills of Dialogue are used in challenges faced in diverse work environments. The dramatization demonstrates how dialogue can be used to open communication, uncover hidden assumptions, break down stereotypes and facilitate more productive relationships. (24 minutes)

Dialogue Between Genders is a dramatized dialogue that shows how the Dialogue Skills can be used to overcome misunderstandings, break down gender stereotypes and improve communications between men and women at work. (21 minutes)

Dialogue Among Generations demonstrates how the skills of dialogue can be used to bridge the personal and professional style differences that exist between different age groups. Shown are divergent personal and world views common to different generations that can lead to misunderstandings and distrust. (24 minutes)

A Quality Media Resources Title


  • 4 DVDs
  • 4 Facilitation Guides with reproducible Handouts
  • 4 sets of PowerPoint slides for classroom presentation


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