Lowest Prices • Free Ground Shipping Call Us! 800-421-0833 Watchlist  Watch Later Help   |   cart My Cart 
(0)
  |     |   Mobile Site

X
Your cart is currently empty.

Your watchlist is currently empty.

You are here: Home  >  Conflict in the Workplace  >  Conflict Resolution

Dealing With Conflict

Healthcare Version

Education & State/Local Government Customers: Through June 30 2018, save big when you purchase multiple copies of this title, or purchase it with other CRM Learning, Media Partners, Prositions and/or Vivid Edge titles. We'll apply the discounting when we process your order.

Conflict in a healthcare environment at best can lead to inefficiency and at worst can lead to disastrous patient-care results. Viewers of this video learn how to resolve conflicts so they have positive outcomes for everyone involved or affected by them.

Benefits:
  • Explores different conflict handling modes
  • Builds resolution skills
  • Depicts collaborative solutions
Produced by CRM Learning
Produced by CRM Learning
Close X

Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

icon-acrobat
Download sample training guide
Includes sample pages from the leader's guide and participant materials.


Dealing With Conflict, Healthcare Version

CRM Produced

Run time: 20 Minutes

This video gives healthcare workers true insight and the strategies for working through conflicts with less dependence on superiors. Conflict shifts the focus away from work by negatively impacting productivity. Surveys show that managers spend about 20 percent of their time on conflict resolution. As employees are asked to communicate with a greater variety of people, they need their own conflict management skills.

Based on the Thomas-Kilmann Conflict Mode Instrument, this program offers proven methods for recognizing and resolving conflict by dramatizing three scenarios in healthcare, personal and business office settings that highlight the five positions taken by most people during contentious situations: Avoiding, Accommodating, Competing, Compromising and Collaborating.

Participants will learn:
  • Proven methods for recognizing conflict
  • The five most valuable methods of conflict resolution
  • The two basic dimension of human behavior in conflict situations
  • How to take responsibility for conflict and its resolution

Other Version Available:
Generic Version

Contents

  • DVD
  • Leader's Guide PDF on the DV-Rom


Also available to supplement your Conflict training:
Dealing With Conflict Instrument
Dealing With Conflict 360 Feedback Set

Related Items

To order, please call: 1-800-421-0833


Dealing with Conflict Instrument (pack of 5) $59.95

Dealing with Conflict Instrument: 360 Degree Feedback Set (pack of 5) $74.75

Testimonials


Comments on Dealing With Conflict:

"Conflict and how to deal with it is always an organizational issue."
-Doug Menikheim
-Co-Director
-Centre for Applied Leadership





 

Place Your Order:

Industry Discounts
Close X

CRM Learning offers the lowest pricing on the products we sell.
Whether it is a limited-time sale or Industry/Quantity discount - we will apply the best price to your order.

Education Discount:
Your organization must be a K-12 educational institution, school district, or an accredited College or University. Education Departments in corporations, healthcare, or government do not qualify.

Government Discount:
Your organization must be a city, county, state, or federal government agency. Government contractors do not qualify for government discounts. GSA discount available to eligible federal agencies.

Non-Profit Discount:
Occasionally we can offer discounts to 501(c)3 non-profit organizations. Proof of 501(c)3 status may be required.

NOTE: We do not offer any discounts on rentals. Some discounts may vary, depending on the video program. If we are running a promotion or sale, either your industry discount, a quantity discount, or the sale discount will apply - whichever gives you the best price.

Please call us to receive any of these discounts: 800-421-0833. Or, we will apply any discount when we process your online order.

computer icon Online Delivery Available. Please call for pricing.
computer icon Purchase DVD Free Ground Shipping (Cont. U.S.)
DVD Program
$645 Quantity:

usb drive icon Purchase USB Key Free Ground Shipping
(Cont. U.S.)
$645.00 Quantity:


Lowest Prices & Industry Discounts

Other Recommendations

What To Do When Conflict Happens

Dealing with Conflict Instrument (pack of 5)

Dealing with Conflict Instrument: 360 Degree Feedback Set (pack of 5)

Email Preferences

CRM Learning free emails are the best way to be informed about hot topics in training. Subscribe or update your preferences

For Federal Government Customers.
SAM Registration: Active
Expiration: 03/30/2019 Cage Code: 0C9A3

Too busy to preview today?
Put products in this Watch Later queue so they're easy to recall next time you visit.

Make sure you're logged in when you put videos in the queue!
Log in now.
If you don't yet have a preview account, create a limited or unlimited access account.