Courage 2 Coach
Run time: 19 Minutes
Being a manager these days is tough. In addition to juggling a number of projects and priorities, managers are often responsible for supervising people who seem to have a hard time with the concept of "common sense." After spending a lot of time and money hiring and training people, organizations can't afford to have managers give up on employees too quickly Instead, they must ensure that managers have the skills and courage to coach people to the desired level of performance.
The bottom line is...coaching works! It's the best way to make sure people understand what's expected of them and are enabled to do a good job. And, it doesn't have to take a lot of time. This video program presents an easy-to-use model for bringing out the best in each employee.
Effective coaching is the single most important factor in employee development today. Courage 2 Coach
outlines a specific four-step process for coaching that will work in any employee performance situation. It begins with a critical first step —Call it like you see it.
You will also learn how to reach an agreement on the problem, develop an action plan for correcting the problem and follow up with the employee.
After completing the program, managers/supervisors will be able to:
- Start a coaching conversation
- Coach an attitude problem
- Coach an employee who won’t take you seriously
- Ask a good performer to do more
- Document actions with an employee who’s not getting the message
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