Management/Supervision
Taking on the role of manager or supervisor requires a change in mindset and skill set. CRM Learning can help those who are new (and not so new) to the job.
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A compliance program that provides the information your managers need to know on privacy requirements and accountabilities as established by the OECD. Make sure that your managers are equipped with the knowledge to maintain a "leakproof" organization with this important program.
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Hiring, evaluating, and terminating employees can have serious legal ramifications. This series reveals a refreshingly simple approach that helps managers avoid legal problems without having to worry about legal details.
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Managers and supervisors today are faced with new forms of harassment in the workplace, and figuring out what is and isn’t harassment can be complicated. New technologies and attitudes have brought new situations which do not easily fit traditional understandings of the law. This program focuses on management’s responsibilities to prevent and document occurrences, while handling complaints fairly and effectively.
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With today’s difficult economy, and increased competition to “hit the numbers”, managers and supervisors tasked with upholding ethical standards set the stage for how employees should act. In this program, Dr. Marianne Jennings provides guidance on proper actions to be taken while explaining that difficult circumstances are no excuse for a lapse in business ethics.
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This program shows managers how to handle differences in gender, race and ethinicity. Attitudes and techniques for promoting increased understanding, expanded participation and effective teamwork are provided.
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Making sure managers follow guidelines and carefully document both terminations and resignations is imperative. This program provides guidelines, dramatizes legal ramifications, and stresses the importance of exit interviews.
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Teach your managers how to maintain a level playing field throughout the hiring process by learning 8 key steps: from clearly defining the job and recruiting widely through interviewing and making an offer.
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