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Communication: The Nonverbal Agenda

2nd Edition

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good through February 15, 2012. See Streaming Special Details

Nonverbal messages are equally as important--sometimes more so--than what we say. This insightful program demonstrates how to pay attention to your nonverbal communications and how to improve them.

Benefits:

Demonstrates the power of nonverbal communication
Identifies nonverbal messages
Strengthens communication skills

Produced by CRM Learning

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Communication: The Nonverbal Agenda

CRM Produced

Run time: 20 Minutes

Ignoring nonverbal language can have costly consequences in our lives and work.

As you will see, it is especially troublesome when we send or receive mixed messages -- when the words say one thing and the facial expressions, tone of voice, and body language say something else. This video offers concrete guidance in becoming more alert to this "silent language."

Viewers will learn:

Nonverbal messages are equally or more important than the words we use
What happens when verbal and nonverbal messages conflict
What types of messages are conveyed by nonverbal language
What to listen to and look for in a nonverbal message
To understand cultural differences in nonverbal language

DVD
Leader's Guide

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Art and Science of 360 Degree Feedback, Hardcover Book $50.00

Communication Skills Profile Instrument $15.00

Communication: The Nonverbal Agenda Leader's Guide $14.95

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Participant Workbooks contain worksheets and reference material that correlate to the exercises and activities described in the Leader's Guide. The workbook helps participants better grasp the subject matter the day of the training and gives them something to refer back to after the training has occurred.

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Communication: The Nonverbal Agenda

2nd Edition

Communication: The Nonverbal Agenda

CRM Produced

Run time: 20 Minutes

Contents

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