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Communication: The Nonverbal Agenda

2nd Edition

Nonverbal messages are equally as important--sometimes more so--than what we say. This insightful program demonstrates how to pay attention to your nonverbal communications and how to improve them.

  • Demonstrates the power of nonverbal communication
  • Identifies nonverbal messages
  • Strengthens communication skills
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

This product does not have:
  • Sample Training Guide

Communication: The Nonverbal Agenda

CRM Produced

Run time: 20 Minutes

Ignoring nonverbal language can have costly consequences in our lives and work.

As you will see, it is especially troublesome when we send or receive mixed messages -- when the words say one thing and the facial expressions, tone of voice, and body language say something else. This video offers concrete guidance in becoming more alert to this "silent language."

Viewers will learn:
  • Nonverbal messages are equally or more important than the words we use
  • What happens when verbal and nonverbal messages conflict
  • What types of messages are conveyed by nonverbal language
  • What to listen to and look for in a nonverbal message
  • To understand cultural differences in nonverbal language


  • DVD
  • Leader's Guide PDF (will be emailed to buyers)


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Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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