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Communication Breakdown

Communication is the foundation for everything we do in the workplace. It happens every day, all the time. This program identifies the seven communication breakdowns most likely to undermine organizational success, and gives tips on how to avoid them.

Benefits:

Shows how communication failures occur
Models proper behaviors
Improves team effectiveness

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Communication Breakdown

Run time: 18 Minutes

Most employees never receive training in the development of their communication skills. Even more importantly, employees aren't provided with the knowledge and skills to help them avoid the frequent communication problems that arise. The good news is that the most common communication potholes in the road can be easily spotted and avoided.

Illustrated in this program are Seven Common Communication Breakdowns:

Believing there is one reality
Choosing the wrong method
Responding defensively
Failing to share information
Failing to be direct
Breaching confidentiality
Failing to listen

A Coastal/Dupont Title

DVD with English, Spanish and Portuguese versions
Leader's Guide and PowerPoint Presentation and additional interactive materials on the DVD-ROM
10 Employee Handbooks

Related Items

To order, please call: 1-800-421-0833

Communication Breakdown Employee Handbook (pack of 10) $29.50

Communication Skills Profile Instrument $15.00

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Sales: 800-421-0833

Industry Discounts

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CRM offers discounts to organizations/industries that meet the following requirements:

Educational Institution:
Your organization must be a kindergarten through 12th grade educational institution or an accredited College or University. Education Departments in corporations, healthcare, or government do not qualify.

Government:
Your organization must be a city, county, state, or federal government institution. Government contractors do not qualify for government discounts. GSA discount available to qualifying federal agencies.

Non-Profit:
Occasionally we can offer discounts for 501C(3) non-profit institutions. Please call for details: 1-800-421-0833.

NOTE: We do not offer any discounts on rentals and some discounts may vary, depending on the video program. If we have a promotion or sale, either your industry discount or the sale discount will apply, but not both - we do not "double discount." Discounts are only available on programs over $400.

Please call us to receive any of these discounts: 800-421-0833.

What's Included With Purchase

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DVD with English, Spanish and Portuguese versions
Leader's Guide and PowerPoint Presentation and additional interactive materials on the DVD-ROM
10 Employee Handbooks

Government, Education and Non-Profit Discounts

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5 Day Rental: Communication Breakdown

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Please Note: Rentals include the video and facilitation materials only. Participant materials such as workbooks, reminder cards, etc. must be purchased separately. Quantity discounts may be available.

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Extra Workbooks

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You must be purchasing or already own the complete training package to purchase extra workbooks.

Participant Workbooks contain worksheets and reference material that correlate to the exercises and activities described in the Leader's Guide. The workbook helps participants better grasp the subject matter the day of the training and gives them something to refer back to after the training has occurred.

Communication Breakdown Employee Handbook (pack of 10):

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Please Note: Orders for 100 or more workbooks may take up to 5 days before shipping.

Reminder Cards

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Reminder Cards provide a memory aid of key learning points covered in the training, and are distributed to participants at the workshop's conclusion for their use following the session

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For eligible Federal Government departments and agencies we offer GSA pricing.
Our GSA Contract Number: GS-02F-1431H, expires August 17, 2013.
Call your CRM Learning Government Sales Consultant for more information.

Communication Breakdown

Communication Breakdown

Run time: 18 Minutes

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