Impressions Count
Run time: 18 Minutes
Meet Peta, an experienced administrator who has been interviewed for a position at a prestigious museum. The president believes she is perfect for the position and is excited about her joining the team. Before accepting the job, Peta wants to spend a day at the museum getting to know the people who work there. The rest of the team willingly accept the task of giving Peta a guided tour of their work environment.
The day after her tour, Peta declines the position. What went wrong? The team meets for a serious debrief on how Peta’s day at the museum progressed. The video follows the team's experiences and gives each of them a second chance to correct the behavior that led to her decision. Once the team learns a few important tips on business etiquette, the impression they give Peta is a positive one-- leaving us to believe she will accept the position after all.
Participants will learn and be able to practice:
- The importance of introductions
- The value of being interested in other people
- The value of being considerate of other people’s feelings
- The need to own-up when you’ve done something wrong
- How to make and receive apologies
- How to keep a conversation flowing
- The importance of basic manners and niceties
- Some basic email etiquette
(
Impressions Count was formerly titled
Business Etiquette. The video program itself has not been changed.)
An Our Bizniss Title
Contents
- DVD
- Leader's Guide with reproducible Participant Worksheets
- PowerPoint Presentation on CD-ROM
Related Items
To order, please call: 1-800-421-0833
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212º the extra degree, Softcover Book $10.95
Impressions Count Leader's Guide $14.95
Impressions Count PowerPoint CD-ROM $10.00
Testimonials
Impressions Count can make a difference:
"Nice illustration of subtle skills that are very useful in business settings. Definitely beneficial for employees that engage in business with clients or constituents and also applicable for co-worker interactions."
- HR Officer
- State Government Department