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Accountability That Works!

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With accountability, you get better results, improved teamwork, and clarity. Without it, you get blame, finger-pointing, missed deadlines and low morale. This program reveals an approach to accountability that improves individual and organizational performance.

Benefits:
  • Builds an accountability culture within your organization
  • Improves results and morale among team members
  • Teaches the importance of keeping agreements and ownership

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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.


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Accountability That Works!

CRM Produced

Run time: 22 Minutes

This innovative training program will provide everyone in your organization with the tools they need for a greater sense of empowerment and increased productivity. Participants will learn to view accountability as an ongoing process for achieving personal effectiveness.

The Cycle of Accountability presented is:
  • The "before" phase: RESPONSIBILITY - establishing a mindset of ownership for the task and taking complete responsibility for getting it done.
  • The "during" phase: EMPOWERMENT - doing whatever is necessary to complete the task, including identifying action steps, a timeline and using necessary resources.
  • The "after" phase: ACCOUNTABILITY - owning the outcome of the task, good or bad, acknowledging it and learning from the experience.
  • And Behind It All: CLEAR AGREEMENTS -- that hold the three stages together.

Participants learn to:
  • Ensure every task has a clearly defined owner and agreement
  • Empower themselves to keep their agreements
  • Hold others accountable
  • Be accountable without being defensive
  • Learn from mistakes

For more insight into practicing accountability, we recommend this book:
The 85% Solution: How Personal Accountability Guarantees Success

Contents

  • chaptered DVD with 2 versions (1 straight-through & 1 stop/start for discussion)
  • Leader's Guide
  • PowerPoint presentation on CD-ROM with 4 "Booster Shot" Follow-up Emails
  • 10 Participant Workbooks
  • 10 Reminder Cards
  • 10 Buttons (mixed I Own It and No-Blame)

Testimonials


Results from using Accountability That Works!:

Success Story: Learn how a premium home fashion company implemented Accountability That Works! into their organization's culture.

"I think that my people are looking at their jobs differently. If they complete a job successfully, it's great, but if not, they are willing to say 'what can we learn from it?' "
-Tom Sharp
-AVP, Corporate Learning & Development
-A national financial services company

A satisfied customer on Accountability That Works!:

"[I like] the video, associated exercises and forms. I also like the differentiation between using it for managers versus non-managers."
-Ingrid Reinsch
-Assistant Training Manager
-Hyundai Motor America

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