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Accountability That Works!

With accountability, you get better results, improved teamwork, and clarity. Without it, you get blame, finger-pointing, missed deadlines and low morale. This program reveals an approach to accountability that improves individual and organizational performance.

  • Builds an accountability culture within your organization
  • Improves results and morale among team members
  • Teaches the importance of keeping agreements and ownership
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

Download sample training guide
Includes sample pages from the leader's guide and participant materials.

Accountability That Works!

CRM Produced

Run time: 22 Minutes

This innovative training program will provide everyone in your organization with the tools they need for a greater sense of empowerment and increased productivity. Participants will learn to view accountability as an ongoing process for achieving personal effectiveness.

The Cycle of Accountability presented is:
  • The "before" phase: RESPONSIBILITY - establishing a mindset of ownership for the task and taking complete responsibility for getting it done.
  • The "during" phase: EMPOWERMENT - doing whatever is necessary to complete the task, including identifying action steps, a timeline and using necessary resources.
  • The "after" phase: ACCOUNTABILITY - owning the outcome of the task, good or bad, acknowledging it and learning from the experience.
  • And Behind It All: CLEAR AGREEMENTS -- that hold the three stages together.

Participants learn to:
  • Ensure every task has a clearly defined owner and agreement
  • Empower themselves to keep their agreements
  • Hold others accountable
  • Be accountable without being defensive
  • Learn from mistakes


  • chaptered DVD with 2 versions (1 straight-through & 1 stop/start for discussion)
  • Leader's Guide PDF
  • PowerPoint Presentation
  • Participant Workbook PDF
  • (Support materials will be emailed to buyers)


Results from using Accountability That Works!:

Success Story: Learn how a premium home fashion company implemented Accountability That Works! into their organization's culture.

"I think that my people are looking at their jobs differently. If they complete a job successfully, it's great, but if not, they are willing to say 'what can we learn from it?' "
-Tom Sharp
-AVP, Corporate Learning & Development
-A national financial services company

A satisfied customer on Accountability That Works!:

"[I like] the video, associated exercises and forms. I also like the differentiation between using it for managers versus non-managers."
-Ingrid Reinsch
-Assistant Training Manager
-Hyundai Motor America

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For Federal Government customers:

CRM Learning is a division of Media Partners Corporation and all government orders are invoiced by Media Partners.

Media Partners is registered with SAM.
Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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