A Trusted Provider for over 40 Years
Since the 1970's, CRM Learning has been an industry-leading publisher and provider of soft-skills training video content. Read more about us. Over the years we’ve worked with tens of thousands of organizations around the world. Our customer service, workplace harassment, and team building video programs have helped organizations in business, government, healthcare and education improve the overall effectiveness of their training, teaching and staff development efforts.
Types of Soft Skills Training Solutions provided:
▶ Video-based Classroom Training Tools
If you are using a classroom-based approach to soft skills training, CRM Learning has DVD packages for all its titles; these packages include the video component on DVD, a Leader’s Guide with workshop facilitation ideas and—in many cases—a corresponding PowerPoint presentation and participant materials. If you prefer to receive the video on a flash drive, or stream the video to your class, those options are available.
▶ Self-paced Online Learning
Many organizations like to provide 24/7 online access to CRM Learning videos as part of their ongoing employee development or to provide mandated training on a specific topic. With CRM Learning, you can arrange online access to a single video title, our entire library or anything in between. Online access can be purchased on an “unlimited access” subscription basis, or a pay-per-view basis. You can opt to have employees access the content through our LMS, or receive a SCORM file which allows you to host the video(s) on your own system. An optional post-test and downloadable Certificate of Completion are provided with online streaming.
▶ Blended Learning
Our blended learning package provides you with online streaming (for a set number of facilitators and/or individual learners) and a back-up DVD (or flash drive), along with digital copies of the Leader’s Guide and, if applicable, PowerPoint and Participant Workbook. This gives you the flexibility of doing classroom training if/when you want, where you want…combining online training activities with classroom activities…and, accommodating learners who need to learn (or choose to learn) remotely, on their own.
Our Most Popular Training Topic Areas
Communication Skills Training, Customer Service Training, Personal and Organizational Accountability, Leadership Development, Management and Supervisory Development, Team Building, Diversity, Harassment and Discrimination Prevention, Conflict Management
Our Best-selling Titles
The Abilene Paradox, It's a Dog's World, FiSH!, Accountability That Works, Positive Discipline, The Respectful Workplace, Groupthink, Harassment Hurts, Practical Coach 2, More Than a Gut Feeling IV,
What To Do When Conflict Happens, Working With You is Killing Me, Drop By Drop, Give 'em the Pickle
Subject-Matter Experts Featured in our Videos
Jerry Harvey, Stephen Covey, Glenn Parker, Margaret Wheatley, Patrick Lencioni, Daniel Goleman, Joel Barker, Dewitt Jones, John Cleese, and more.
The content of our training programs is designed to:
- energize and engage staff
- enhance leadership potential
- increase communication skills and team effectiveness
- keep you in compliance with government mandates
- save your organization time and money through improved efficiency
Video-based training is extremely cost effective, and will usually pay for itself many times over. It goes beyond simply increasing efficiency. What is important is to foster a climate where employees find meaning in their work, feel respected and recognized. It's about giving all employees the right development opportunities.
These are the things that separate good companies from the truly great ones. These things, done properly, help good companies become great.
Please feel free to browse our website. Our full-length online previews are a great way to evaluate videos for purchase or rental consideration. For more information, call us at 800-421-0833.